@rehanrefai: It baffled me as well. Nokia not being on the smart phone list that is. I mean, Nokia makes far better phones than motorola, and there is at least 1 (E71) which I know to be an awesome phone.
You know, It's not that I like bashing iPhones or Apple products and whatnot, but what always gets me riled up about this recent Apple branding is it's become a religion of sorts. Because it's so widely used and widely adapted it's automatically considered a quality product at the top of the game.
You wonder why Apple tops the charts? Ask any Christian what they think about Christianity, as a religion. I'm sure you'll get rave reviews, religious fanatic or not.
iPods and iPhones have always topped every chart, in popularity, build quality, customer satisfaction, etc. Really? There's nothing out there better than an iPod? Nothing out there better than an iPhone? I've had my share of MP3 players, iPods, sandisks, zunes, cowans, creatives, toshibas. iPod is no where near the top of my list. In addition, with each new generation, I grow more and more disappointed with their lack of new features and updates.
Unfortunately, this is something you can't argue with the general population. Everyone out there *wants* an ipod, they look at me like "Why would you want something OTHER than an iPod???" Honestly, the rationing behind their love for the iPod is about equal to that of a 15 year old trying to explain why the Mustang is such a great car.
@Ninety-9: Ahh, yet again, an anti-apple/anti-iphone troll who refuses to believe hard stats and feels that their opinion should be shared in a wall of text.
Just because you don't "get it" or don't like something doesn't mean you're right. In fact, if you don't get it and you don't like it at the same time, it's usually an indication you're wrong.
I'm no apple fanboy, owning more linux/unix machines than anything else (mixed with macs & windows machines), but I respect the fact apple has taken the market by storm. There were people who voiced their opinions and made claims many a year ago about machines taking over from people, these people were called luddites... their opinions were founded on false premises too.
@Ninety-9: So what's your theory, that by happy coincidence people that love Apple were disproportionately polled? Or that you are the only one that "really understands" and everyone else is crazy, nullifying the value of any study?
Also, does it ever occur to you that adding features is not the only way to make a product better? You and your tastes are not necessarily representative of the rest of the world, and that also doesn't make you right by some kind of exclusion principle.
@mmmiles: Ya your right. In fact, you're practically restating what he just said. THE WORLD LOVES APPLE. But he's offering a suggestion as to why that is. He believes that people follow Apple like a religion that distorts their judgement of their products. Plenty of studies have shown that people's decisions are easily influenced by public image, marketing, popularity, etc.
Oh ya, and I'm pretty sure we all think that ideas and theories that we hold are correct. I mean, if you don't think that what you're suggesting is correct; why do you suggest it?
Go find some other reason to get angry at people who show some negativity towards Apple.
@sortius: Hard stats? Don't think so. Sure, this study suggests that Apple offers the highest customer satisfaction among phone customers but it certainly doesn't prove anything. Most studies and stats don't prove anything. I'm also pretty sure this doesn't mean that Apple offers the best phones out there. That right there is an opinion, just like Ninety-9 stated his opinion but you told him that his opinion was wrong. Everyone has a right to share their opinion anywhere, including a wall of text. "I'm no apple fanboy"
@sortius: @mmmiles: My theory is, most people who answer surveys like this like to justify their love for their product, when they've never tried anything else. I'm not anti-anything, but I simply can understand that there are other things in this world than the iPhone. They like to justify the glitches, dropped calls, lack of certain features, by thinking that they made an educated and unbiased decision when they bough their iPhone.
I could've easily been an apple fan. My first MP3 player was a 4th gen ipod, 40GB. It lasted about a year for me, but I was still convinced it was a great product. I thought it had a great GUI, great sound, I assumed the random crashes were normal and justified. When it died, I walked into the store with the intent to buy the 5th gen, through some stroke of fate, I ended up walking out with a Zen Vision:M. I got home, loaded it up, and WOW, it sounded better, it had a more extensive GUI, it had a better screen than the current gen color ipods. I could go on.
Let me give you some examples: I like Logitech products, every mouse and keyboard I've purchased from 1998 till 2008 has been made by Logitech, and I would swear by them. But then I had to buy a bulk of mice for my company, the Microsoft version was cheaper, so I grabbed 10 of them. Side-by-side the MS ones are kicking my Logitech's ass. Much less wireless interference (if any), longer battery life, um..the feet even stay glued on. Had I never picked up the other brand, I would've simply accepted Logitech was the Ultimate brand.
Most reviews are crap. I run computers running WinNT-Win7, OSX, and Ubuntu Linux. None of my experiences match the reviews. I'm typing on WinXP, home computer. My system up time is 46 days and counting, I almost never shut this thing down. So much for Windows being unstable. I run Ubuntu (currently 9.04, but since 6.xx), It's good for certain tasks, but even after some fresh installs, I typically get a lot of GUI freezes and fatal glitches. MacOS, I'm very mixed on that as well. It's fairly stable, like my windows machine, but I've never really become accustomed to the Interface and settings. I feel like I may as well be running Sugar OS.
and BTW, my comments are always long-winded, that doesn't make me an "anti-apple/anti-iphone troll who refuses to believe hard stats and feels that their opinion should be shared in a wall of text."
It seems to me that it wouldn't matter who got the top spot; there would be at least a couple of people saying "WTF, they're not that fantastic. People are brainwashed". I think the biggest issue is that as phones grow in complexity, the margin of error decreases. It becomes easier to make lots of infuriating little mistakes, so a smartphone can be a hit or huge miss. As long as Apple is tied into AT&T, I'll probably never own an iPhone, but after using it and having a taste of it in the form of my iPod touch, and comparing it to other smartphones out there, I can recall why I stayed the fuck away from other smartphones in the first place. The sum of the iPhone's foibles did not amount to a sub par product as far as I could see. When it worked, it worked beautifully, and, in my opinion, a whole lot better than other phones out there. Biggest example to me is the craptastic Windows Mobile. Considering the lovely hardware available out there, it's really a shame that the pig of a mobile OS bogged them down.
O noes I must be brainwashed. I'm gonna go finish writing my love/threat to Jobs with my little glittery heart stickers, and buy more iTunes LP.
I wish people would have the balls to say that apple isn't perfect. In fact, they are far from it. Their customer service is absolutely terrible, yet they are at the top of every customer service chart ever made.
I wish that when I was researching whether to buy my mac or not I would have been able to hear the truth about it, and not just the delusional rantings of the stupid stupid fanboys. Truthfully its a mediocre computer, with just as many, if not more problems than my windows computer had.
The customer service was terrible once it broke because they don't care about you.
Anyone thinking of buying an apple product I would highly reconsider.
@jacobwaldo2: People don't have to believe a company is perfect to give it a high score. I've had Mac products break on me. I've had to send in iPods to be serviced. The quality and promptness of the service provided to me more than made up for it. I'm fully aware of Apple's weak spots and mistakes, but that doesn't mean that things that work as intended can't give an exemplary user experience.
My mom still HAS a rotary phone, which is now called "pulse dialing". My digital aged daughter thinks its really cool, but doesnt understand why there is no redial and cant believe there was ever a time no area code was needed to place a local call.
I would have liked to have seen this phone next to something to get a scale on it. It wont fit ANY holders or cases, but the odd shape would make it easier to find in the depths of a dark purse.
@No_7: When trying to describe how something doesn't look like it came from the 60s, try avoiding references to television shows that aired in the 60s.
Unless you're one of the new converts after the JJ Abrams movie. In which case....carry on.
10/22/09
10/22/09
[gizmodo.com] #gizmodoremainders
10/22/09
10/08/09
Oh, and is this for the US only? I can't imagine it would be any other way.
10/09/09
Maybe this is US only.
10/08/09
You wonder why Apple tops the charts? Ask any Christian what they think about Christianity, as a religion. I'm sure you'll get rave reviews, religious fanatic or not.
iPods and iPhones have always topped every chart, in popularity, build quality, customer satisfaction, etc. Really? There's nothing out there better than an iPod? Nothing out there better than an iPhone? I've had my share of MP3 players, iPods, sandisks, zunes, cowans, creatives, toshibas. iPod is no where near the top of my list. In addition, with each new generation, I grow more and more disappointed with their lack of new features and updates.
Unfortunately, this is something you can't argue with the general population. Everyone out there *wants* an ipod, they look at me like "Why would you want something OTHER than an iPod???" Honestly, the rationing behind their love for the iPod is about equal to that of a 15 year old trying to explain why the Mustang is such a great car.
10/08/09
Just because you don't "get it" or don't like something doesn't mean you're right. In fact, if you don't get it and you don't like it at the same time, it's usually an indication you're wrong.
I'm no apple fanboy, owning more linux/unix machines than anything else (mixed with macs & windows machines), but I respect the fact apple has taken the market by storm. There were people who voiced their opinions and made claims many a year ago about machines taking over from people, these people were called luddites... their opinions were founded on false premises too.
10/08/09
Also, does it ever occur to you that adding features is not the only way to make a product better? You and your tastes are not necessarily representative of the rest of the world, and that also doesn't make you right by some kind of exclusion principle.
10/08/09
Oh ya, and I'm pretty sure we all think that ideas and theories that we hold are correct. I mean, if you don't think that what you're suggesting is correct; why do you suggest it?
Go find some other reason to get angry at people who show some negativity towards Apple.
10/08/09
10/08/09
I could've easily been an apple fan. My first MP3 player was a 4th gen ipod, 40GB. It lasted about a year for me, but I was still convinced it was a great product. I thought it had a great GUI, great sound, I assumed the random crashes were normal and justified. When it died, I walked into the store with the intent to buy the 5th gen, through some stroke of fate, I ended up walking out with a Zen Vision:M. I got home, loaded it up, and WOW, it sounded better, it had a more extensive GUI, it had a better screen than the current gen color ipods. I could go on.
Let me give you some examples: I like Logitech products, every mouse and keyboard I've purchased from 1998 till 2008 has been made by Logitech, and I would swear by them. But then I had to buy a bulk of mice for my company, the Microsoft version was cheaper, so I grabbed 10 of them. Side-by-side the MS ones are kicking my Logitech's ass. Much less wireless interference (if any), longer battery life, um..the feet even stay glued on. Had I never picked up the other brand, I would've simply accepted Logitech was the Ultimate brand.
Most reviews are crap. I run computers running WinNT-Win7, OSX, and Ubuntu Linux. None of my experiences match the reviews. I'm typing on WinXP, home computer. My system up time is 46 days and counting, I almost never shut this thing down. So much for Windows being unstable. I run Ubuntu (currently 9.04, but since 6.xx), It's good for certain tasks, but even after some fresh installs, I typically get a lot of GUI freezes and fatal glitches. MacOS, I'm very mixed on that as well. It's fairly stable, like my windows machine, but I've never really become accustomed to the Interface and settings. I feel like I may as well be running Sugar OS.
and BTW, my comments are always long-winded, that doesn't make me an "anti-apple/anti-iphone troll who refuses to believe hard stats and feels that their opinion should be shared in a wall of text."
10/08/09
O noes I must be brainwashed. I'm gonna go finish writing my love/threat to Jobs with my little glittery heart stickers, and buy more iTunes LP.
10/08/09
10/08/09
10/08/09
Who owns Apple phones predominatly? Apple fans.
10/09/09
Backup?
10/08/09
I wish that when I was researching whether to buy my mac or not I would have been able to hear the truth about it, and not just the delusional rantings of the stupid stupid fanboys. Truthfully its a mediocre computer, with just as many, if not more problems than my windows computer had.
The customer service was terrible once it broke because they don't care about you.
Anyone thinking of buying an apple product I would highly reconsider.
10/08/09
10/08/09
10/08/09
10/08/09
10/08/09
10/08/09
10/08/09
I would have liked to have seen this phone next to something to get a scale on it. It wont fit ANY holders or cases, but the odd shape would make it easier to find in the depths of a dark purse.
10/08/09
10/08/09
10/08/09
Unless you're one of the new converts after the JJ Abrams movie. In which case....carry on.