If you had plans to travel on Southwest Airlines today, it’s probably not news to you that everything is fucked right now. From their reservation system to their mobile app, everything has been upside down, with over 400 delays as of 3pm Eastern.
Over the last 47 years, Southwest Airlines has built a vibrant—if a little goofy—airborne community. Now some of that culture is fueling urban improvements on the ground. Southwest's new initiative called the Heart of the Community is working to build public spaces in all of the 90 cities the airline serves.
Southwest Airlines is completely retrofitting its planes in an effort to reduce costs and "protect the environment." Sounds great, except that the redesigned seats will take away some of the precious few comforts you had left in the air.
There are a number of things you could do in the midst of an aerial emergency. Calling loved ones, for instance. I think tweeting pictures might be up for consideration.
According to their own press release, Southwest is going to be testing in-flight broadband satellite Wi-Fi access so you can check your mail and do all sorts of stuff (though probably not surf porn or talk to someone on Skype). They'll start testing on four planes this summer, with a wider rollout to come whenever…