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AT&T MicroCell 3G: Here's Why Users in Known Dead Spots Should Get One Free
Sprint Airave Femtocell Launching Nationwide July 15
Sprint/Samsung Instant Cell-to-Wi-Fi Box Is Official, Named Airave

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RichasB
09/21/09

In reply to AT&T MicroCell 3G: Here's Why Users in Known Dead Spots Should Get One Free
Charging customers because your service sucks? As a freelance techy, I wish I could do this to my customers...

"Sorry ma'am, I know you paid me X dollars to fix your computer, but I'm not a very good tech, so give me another $20 if you want me to somewhat finish the job you already paid me to do. Also, I need to borrow your tools and you electricity? Thanks."...and always finish with a smile :D
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btrotta
09/21/09

In reply to AT&T MicroCell 3G: Here's Why Users in Known Dead Spots Should Get One Free
They SHOULD be free to the consumer. They do nothing but benefit the carrier. They:

A) give a signal to someone who otherwise has none and would likely leave the carrier, contract or not.

B) take traffic off of the carrier's network and put it on the subscriber's internet carrier, thus delaying the need for network upgrades to handle increased traffic.

C) Make it possible for people to use their phone more, leading to increased overages, and/or people choosing higher cost plans.
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evilR3
09/21/09

In reply to AT&T MicroCell 3G: Here's Why Users in Known Dead Spots Should Get One Free
all i have to say is that i live in an apartment overlooking the hudson on the 25th floor and have zero coverage for my iphone. I have full bars but can only send text messages, calls drop within 2 seconds if I am able to get them to dial

ATT told me that this is due to work on the towers for the SMS rollout, Im skeptical
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Lassus
09/21/09

@evilR3: "i live in an apartment overlooking the hudson on the 25th floor"

SYMPATHY FAIL
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dcdttu
09/21/09

In reply to AT&T MicroCell 3G: Here's Why Users in Known Dead Spots Should Get One Free
I think AT&T thinks of the customer last, and will never offer this for free. It's basically like saying 'Hey, our network sucks, and we know it. Please use this instead." Besides, it would have never worked at my house, as I lose 3G FAR before I ever get home, and it wouldn't be able to hand-off from 2G to 3G, of course.
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VijayPentheus
09/21/09

In reply to AT&T MicroCell 3G: Here's Why Users in Known Dead Spots Should Get One Free
You should move to Sprint. After getting your phone, just call them up the same day and tell them you'll be canceling your service because you have no signal at home. They will promptly ship one out to you for free, that's a free device, free shipping and no monthly fees.
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Corey Tess
09/21/09

In reply to AT&T MicroCell 3G: Here's Why Users in Known Dead Spots Should Get One Free
I live in a nice dead zone for some reason, and all ATT ever says is "our maps are just an estimate, coverage is not guaranteed". I am sure if they were to give these out free to customers in dead zones, I can see them saying, "well the map says we cover the area, if your not getting service, that's not something we can fix for you". They are one of the worst companies to deal with, and they do not care if the customer is happy.
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silverdee
09/21/09

In reply to AT&T MicroCell 3G: Here's Why Users in Known Dead Spots Should Get One Free
Why would they have to give it to customer's free? If you got AT&T or any other carrier that you KNOW has shoddy coverage and signal strenght, it's your own damn fault and should not be given any special consideration.
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davebg5
09/21/09

@silverdee: How about b/c I didn't know AT&T had such bad reception until I singed up with them?

When I went to sign up with AT&T over a year ago I checked their coverage maps. They are very detailed; I could see the outline of the pier that my condo development is on. My entire town was listed as having "very good" 3G coverage (the best rating the map gave.)

That couldn't be further from the truth. Dozens of calls to AT&T, hundreds of dollars in service credits and one visit to my home by an AT&T engineer confirmed what I already knew...the coverage map was a lie. There was no cell tower in my state that would service my town. I was pulling a weak signal from across the Hudson River in NYC.

So, given that AT&T lied about the coverage in my area and that this Microcell solution would be using MY bandwidth that I pay ANOTHER company for and that it will serve to augment their over-burdened, under-developed network, why should I have to pay for it?
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snitch
09/21/09

In reply to AT&T MicroCell 3G: Here's Why Users in Known Dead Spots Should Get One Free
They're crazy if think they can charge $19.99 a month for this thing, $9.99 is a fair price but $19.99 is highway robbery, specially when sprint gives you the service for free, don't they know skype works almost the same way and it's only $2.99 a month?
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Bandit
09/21/09

@snitch: $20 is robbery but $10 is fair? That's a bizarre spread considering it's pennies a day either way.
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SockMonkey
09/21/09

In reply to AT&T MicroCell 3G: Here's Why Users in Known Dead Spots Should Get One Free
I'm in a black hole for not only AT&T, but for ANY carrier. One bar if we're lucky and standing in a specific corner of our house. About 10 or so houses down (on either side), signal is fine. And don't go into my basement... no signal at all.

I would love to get one of these for free, but I am not expecting it. I will buy it if it's a one time fee and promptly disconnect my VOIP. But if they want monthly fees, they aren't getting it from me.
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Joshua Jackson
09/21/09

In reply to AT&T MicroCell 3G: Here's Why Users in Known Dead Spots Should Get One Free
Absolutely Danny! I think it is ridiculous that users should be forced to pay to shore up AT&T's sh1tty network. At the office where I work there are 4 of us with iPhones and my boss finally just went out and bought a cell phone repeater. We are right between 3 different towers so AT&T has no plans to augment the network here. The Femtocells would be a nice solution, AT&T could give a couple to us and we would provide cell coverage through our broadband for all the AT&T customers who work here (including all of us iPHone people).
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transzoo
09/21/09

@Joshua Jackson: You know the perverse thing is now they have a financial incentive to provide really crappy service! Think about it, why spend your money to make your network better when you can instead charge your customers more to make it better! I can't wait till some other carrier gets the iPhone, I'll pay the ETF on all four lines with a smile on my face.
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