As a loyal customer for many years i have but one request. Please stop being lame and following the herd. they do it better than you and you are becoming obsolete. bandwidth caps are for chumps. take it off and really differentiate yourself from verizon. and who uses baltimore as a test market? i'm pretty sure everyone there thought the same thing. and obviously hardware is a huge deal now-a-days so find something that you won't be useless after a year of use. i don't care what it costs you to secure the rights to something just friggin do it. your customer service is gettin better, but you still employ morons. give the guy in the store access to the system the guy at teletech has. it's a he said she said fiasco every time i need something done. i have more beef, but i am at work so will save it for later.

Nick

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