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Netgear Launches GearHead Home Network Support Service, Has Geek Squad and Firedog in Their Crosshairs
| posts about #supportservices more → |
Netgear Launches GearHead Home Network Support Service, Has Geek Squad and Firedog in Their Crosshairs |
11/18/08
Me*: "What's wrong with it?"
F&F: "It's just so slow all the time...oh, and I get a message popup sometimes that says 'error' "
Me: hmmm, 'error' eh? Is that all it says?"
F&F: "Yep, that's pretty much it."
Me: "Nothing else? No error codes? No messages hinting at some possibility of what could conceivably be causing this 'error'?"
F&F: "I don't remember anything else, I think it just said "error'. "
Me: "You sure? Because I've been working on computers for X number of years, and I've never seen a message that said JUST 'error'."
Me: "Anyway...I'll come over. About how long have you had the computer?"
F&F: "I think about 12 years"
Me: *sputtering coffee out my nose*; "And it still runs?"
F&F: "Well, like I said, it has been a bit slow lately"
Me: *mumbling; "just lately, I'll bet". "Say, I hear Circuit City might be having a sale. Might be about time to upgrade? Gotta stay on the cutting edge ya know."
*Me, as in all of us who get stuck cleaning up after friends and family.
11/18/08
11/19/08
F&F: "I had this message popup that said my computer was infected with a virus. It said to click here, and took me to a website where I could buy some software to remove it. But I'm still getting those same errors..."
Me: *slaps forehead - and thinks to self, and they're not going to pay me as much as they just got scammed out of on that software. No wonder some many people get into the con-artist business.*