T-Mobile Will Pay Off Your Fees and Your Phone If You Switch

Good news for potential and existing T-Mo customers: The Uncarrier will now pay off your early termination fees and the cost of your phone (up to $650) if you switch. That and all promotional plans are now permanent. » 3/18/15 2:15pm 3/18/15 2:15pm

T-Mobile Can't Afford to Keep Doing This Whole "Uncarrier" Thing

T-Mobile and its "Uncarrier" strategy are great. Selling people reasonable phone plans without locking them into ridiculous contracts is fantastic and consumer friendly. Unfortunately, good ideas don't always make good business sense. The head of T-Mobile's parent company said as much in a recent interview; T-Mobile… » 1/19/15 2:45pm 1/19/15 2:45pm

T-Mobile Will Pay People Back $90 Million for Fake Charges 

The Uncarrier's dirtiest trick isn't about the go unpunished. T-Mobile has agreed to pay at least $90 million in a settlement about bogus fees it snuck into phone bills. It may pay customers out as much as $150 million for slapping bullshit "Premium" text messaging services onto phone bills. » 12/19/14 12:29pm 12/19/14 12:29pm

T-Mobile Data Stash: You Can Finally Get Rollover for Your Data Plan

This morning, T-Mo CEO John Legere talked specifics of "Data Stash," the company's new initiative to let you rollover your unused data month to month, rounded up to the nearest megabyte. » 12/16/14 10:40am 12/16/14 10:40am

T-Mobile's Knocking $100 Off the 64GB iPhone 6 Today

Managing your space on a 16GB iPhone is a nightmare, especially when you're trying to upgrade to the next version of iOS. So avoid it all together; T-Mobile is offering $100 off the 64GB iPhone when you start a new plan this Cyber Monday. That means 64GB for for the price of 16GB. » 12/01/14 8:44am 12/01/14 8:44am

FCC to T-Mobile: Stop Lying About Throttled Speeds

The FCC has told T-Mobile that it has to start being more upfront about the data speeds its customers are receiving. From now on, the carrier will have to send texts explaining the speeds that users will actually have to put up with when they hit their data cap. » 11/25/14 5:45am 11/25/14 5:45am

I Finally Switched to an Off-Contract Phone Plan, and It's Awesome

If you're tired of paying an arm and a leg only to be locked into a contract with Verizon or AT&T, an off-contract or prepaid plan is a great alternative—and it doesn't have as many downsides as you may think. » 11/21/14 8:00am 11/21/14 8:00am

T-Mobile subscribers rejoice because starting today you're able to buy Motorola's wonderful, giant Nexus 6. If you want the Nexus 9 tablet for some reason, that arrives on T-Mo in early December. » 11/19/14 10:30am 11/19/14 10:30am

Data for Your Watch Could Cost As Much As Data for Your Tablet

The Galaxy Gear S, another Samsung wearable among many, will be available in the U.S. on Nov. 7 and unlike its other Gear siblings, the S can have its own data connection. Unfortunately, it looks like carriers will make you pay for this thing (and potentially any other data-enabled smartwatch) as if it were a… » 10/30/14 1:17pm 10/30/14 1:17pm

AT&T Is Locking Down Apple's Universal SIM, But It's Not That Dire

The new iPad Air 2 and iPad Mini 3 come with their own Apple SIM cards, theoretically letting you switch carriers whenever you choose. But AT&T isn't completely playing ball. » 10/24/14 3:10pm 10/24/14 3:10pm

ZTE Brings Its Phablet-Sized ZMax to T-Mobile

ZTE is a smartphone company that probably exists on the periphery of your consciousness. They're as well known as any other Chinese mobile brand, which is to say not very much at all. But the company wants to change things up by bringing its affordable phablet to the United States. The ZTE ZMax is coming to T-Mobile. » 9/16/14 8:27pm 9/16/14 8:27pm

​What Is Wi-Fi Calling?

Amongst Apple's deluge of announcements last week, the company declared that the two iPhone 6 models and other iOS 8 iPhones would support Wi-Fi Calling, a nifty sounding tech that can use your home Wi-Fi to make calls. But the terminology is confusing, and it doesn't help that carriers are dancing around what it… » 9/16/14 12:41pm 9/16/14 12:41pm

This Is the iPhone 6 You Should Get

Another year, another new iPhone. In fact this year, there are two new Apple flagships, the 4.7-inch iPhone 6 and the 5.5-inch iPhone 6 Plus. That adds just another layer of confusion to the many configuration options you're going to have to parse. So which iPhone should you buy when pre-orders open at midnight… » 9/11/14 3:00pm 9/11/14 3:00pm

All of T-Mobile's New Phones Will Have Free Wi-Fi Calls and Texts

T-Mo's CEO John Legere, attired in his traditional pink and black garb, took the stage in a San Francisco mobile store and immediately started down his long list of carrier bashing before announcing his company's seventh addition to its ongoing Uncarrier. Now, every phone T-Mobile sells will come with Wi-Fi calling… » 9/10/14 4:49pm 9/10/14 4:49pm

Sprint's New Unlimited Plan Only Costs $60

It's quite the day for new phone plans—first T-Mobile offered up a year of free LTE for people who convince a friend to abandon one of the other big three carriers, and now Sprint has announced an unlimited talk, text, and data plan for just $60/month. » 8/21/14 12:58pm 8/21/14 12:58pm

You Can Get Free Unlimited Data If You Convert Friends to T-Mobile

I think we can safely label T-Mo a meddler. Helmed by the mildly eccentric CEO John Legere, the Uncarrier announced today that it'll offer a free year of unlimited data to current subscribers who successfully coerce a family member or friend from Sprint, AT&T, and Verizon to join T-Mobile. » 8/21/14 12:53pm 8/21/14 12:53pm

T-Mobile Will Throttle Your Data If You Use Torrents

If you're using your unlimited T-Mobile 4G/LTE plan to download the last season of Game Of Thrones in all its 1080P glory, stop now or be throttled. According to an internal memo to staff, T-Mobile knows if you abuse your data allowance and will "address" you shortly. » 8/14/14 12:18am 8/14/14 12:18am

Sprint Has Abandoned Its Plans to Buy T-Mobile

For a long time, Sprint has been trying to buy T-Mobile. But now, following a move last week by a French Telecom company called Iliad, Sprint has abandoned its plans to buy the carrier. » 8/06/14 3:40am 8/06/14 3:40am

Why Everybody Wants to Buy T-Mobile

Everyone wants a piece of T-Mobile. First, AT&T came knocking in 2011. Three years later, Softbank's Masayoshi Son, the Japanese owner of Sprint, expressed interest. Now, bolstered by a growing number of subscribers and CEO John Legere's somewhat crazed antics, a French Telecom company called Iliad is making its play. » 7/31/14 4:31pm 7/31/14 4:31pm

Not Just Comcast: 19 Stories From Call Center Hell

Recently, Comcast and its call center habits have been thoroughly lambasted from all sides—and for good reason. But what many of us keep forgetting is that it's not just Comcast. The call center system as a whole is broken. And as you'll see from the tales below, it's breaking its employees along with it. » 7/28/14 1:16pm 7/28/14 1:16pm