<![CDATA[Gizmodo: t-mobile]]> http://tags.gizmodo.com/assets/base/img/thumbs140x140/gizmodo.com.png <![CDATA[Gizmodo: t-mobile]]> http://gizmodo.com/tag/tmobile http://gizmodo.com/tag/tmobile <![CDATA[AT&T Comes in Last in Consumer Reports Study That Surprises No One]]> Here's some news anyone with an iPhone could have told you: AT&T delivers crappy service that its customers hate. But this news comes from a reputable source, Consumer Reports, instead of the usual whiny friends.

Yes, in 19 of the 26 cities surveyed, AT&T was ranked dead last in every category. Verizon was ranked the best, followed by T-Mobile, then Sprint and then, of course, bringing up the rear is our friend AT&T. You can compare their results to the results of our own nationwide 3G test here.

You've got to wonder if Apple can afford to stick this exclusivity contract out another year, what with decent competitors such as the Droid and the Pre now available. AT&T is as big a black mark on Apple's customer service reputation as they've ever had. And hell, for AT&T's sake it'd be nice to see some other carriers share the burden of iPhone data hogs. [9 to 5 Mac]

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<![CDATA[The Best Smartphones on Every Carrier]]> For the first time ever, every major carrier in the US actually has smartphones worth buying, meaning you don't have to break up to get a good phone. Here's the best phones on each one, along with the best deals.

If you hate the gallery format, click here.

All pricing shown is with a new 2-year contract, and some deals may be temporary.

AT&T

iPhone 3GS
The iPhone 3GS is the best overall smartphone you can buy. It's really that simple. Best user interface, best internet, best apps, best media support—the list goes on. Okay, not the best network, but nothing's perfect. $199

BlackBerry Bold 9700
I miss the original BlackBerry Bold's king-sized keyboard, but the Bold 9700 squeezes the best of the BlackBerry for CEOs into an impressively tight form factor—faux leather back included—making it very possibly the best BlackBerry you can buy. $10

Bonus: Nokia e71x
It's free, and an actually good smartphone—my favorite Nokia phone on the planet. Free

Verizon

Droid
It's a terminator. A huge, disgustingly high-res screen, Batman-worthy industrial design, and the full power of Android 2.0 make it the best phone on Verizon—and the fact that it's running on arguably the best network in the US make it the second best smartphone you can buy, period. $150

BlackBerry Tour
Sure, it's notorious for trackball problems and it's missing Wi-Fi, but this is the BlackBerry of choice for email warriors if they're not on AT&T or T-Mobile—and it sure as hell beats anything running Windows Mobile. $50

Bonus: Droid Eris
If you're desperate to save $100 over the Droid, the Droid Eris will run Android 2.0 soon enough, and is smoother, smaller, and friendlier, if a little blander. $100

Sprint

Palm Pre
The Pre offers one of the best user experiences of any smartphone with Palm's webOS, and it's probably the best phone on Sprint, hardware build issues and comparatively dinky App Catalog aside. $80

HTC Hero
The best Android phone not running Android 2.0, HTC's Sense UI makes the sometimes confusing Android interface more digestible and has a few nifty tricks of its own, like integrated social networking. $100

Bonus: There is none. The Pixi's close ($25), but the fact that you can get the Pre for nearly as cheap undercuts a lot of the value, as much as we like the design and form factor.

T-Mobile

Motorola Cliq
Motorola's other Android phone is gussied up with Blur, a custom interface that's bright and friendly, with widgets for keeping track of everything happening on your social network. It's our favorite Android phone on T-Mobile. $100

Unlocked iPhone
No, I'm not kidding. A jailbroken and unlocked iPhone, even without 3G powers, is the second best smartphone you can use on T-Mobile.

Bonus: BlackBerry Bold 9700
The BlackBerry Bold 9700 is the first BlackBerry with 3G on T-Mobile, which is reason enough, really, but it's good the reasons listed above, too. $130

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<![CDATA[Why U.S. Wireless Pricing Sucks]]> The New York Times ran a story today that helps explain why the American cellular industry is so screwy. In short: It's our fault.

There are two main problems: We like bills to be consistent, and we're risk-averse consumers.

To the first point, Sprint tried to offer a plan in 2004 where 300 minutes cost $35, and $2.50 for each additional 50 minutes. Seems great to me, no outrageous overage charges. But customers didn't like it because their bills would vary so much from month-to-month, so Sprint switched back to age-old tiered minutes plans.

Because we like consistent billing, the carriers institute ridiculous overage charges to convince us to spend up. That way we don't have to worry about any unforeseen costs, even if the fixed price plan ends up costing more than a variable pricing structure would.

The article also goes into how stupid expensive text message rates are subsidizing falling voice revenues, how wireless carriers would love to stop subsidizing phones, and more.

I know the average Gizmodo reader would like nothing more than to pay as little per minute as possible, but the average consumer thinks differently.

What's interesting is that this wholesale mentality does work, at least in terms of raw pricing. One minute of talk time costs 5 cents, and the average text message costs 1 cent. According to the article, that's the lowest average pricing in the developed world. The minutes do come at a bulk discount, it's just a matter of whether or not you use all of them.

I'll leave it to you commenters to discuss, but it's a good read into how wireless pricing in America got so complicated. [New York Times]

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<![CDATA[BlackBerry Bold 9700 Impressions: Small and Chirpy, Like a Black Hummingbird]]> The BlackBerry Bold 9700 in a word? Compact. It's efficient, almost cramped, like a Japanese car from the 80s.

Succinctly, it's the new BlackBerry to buy if you're on T-Mobile or AT&T. Doubly so on T-Mo, since it's their first 3G BlackBerry.

It's not very much like the original Bold at all, which was the Escalade of BlackBerrys: big, obnoxious, but seriously comfortable to drive because it gave you tons of room to spread your legs (err, thumbs). If you're used to that, at first the 9700—which is even smaller and lighter than the Tour on Sprint and Verizon—feels like you've been shoved inside of a clown car because the keyboard and screen, while retaining the same shape and resolution, respectively, have been shrink-rayed. (Update: Actually, the resolution's been bumped up 40 pixels, to 480x360, from 480x320.)

But, then you realize you're not typing any slower, or less precisely. The 9700's keyboard isn't as flat out comfortable as the original Bold—purely a matter of physics—but it's a minor marvel of ergonomics that RIM has recession-sized the keyboard this effectively. They're simply brilliant at building keyboards. The screen has the same resolution as the Bold's, but in a smaller size, meaning it has a higher pixel density. Despite that extra clarity, I felt a bit constrained by it, especially browsing the web.

It's the second BlackBerry to ditch all-too-easily-slain-by-lint trackball for an optical trackpad, and the first that's not built for Walmart. You'll miss the trackball for about 15 seconds. Like I said before, the trackpad's 90 percent as good as the ball. You might miss the physical feedback, and it sometimes doesn't totally accurately interpret a diagonal swipe that you know wouldn't be a problem with the ball but it's good enough, and by far the most accurate and responsive trackpad I've used on a phone.

It's running BlackBerry OS 5.0 which isn't tons different than the OS that shipped on the original Bold or Curve 8900, but it's definitely springier and it has a few brushstrokes of added polish here and there. One place you notice is the browser—while not as fast as the iPhone 3GS or Android, it has some extra zip to it, and it even sped past the Storm 2 loading pages, despite racing on T-Mobile's 3G network vs. Verizon's.

Note: In the gallery, the T-Mobile one is the Bold 9700, the AT&T phone is the original Bold.

Basically, barring any major bugs that pop up over the next couple of days, this is the BlackBerry you probably wanna bug your corporate overlords to handcuff to your pants if you're on AT&T or T-Mobile, since it'll slide into them easier than any BlackBerry yet. I just hope you enjoy the feel of faux leather. [BlackBerry]

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<![CDATA[T-Mobile's Super Speedy 7.2Mbps 3G Rollout Has Begun]]> Some good news follows T-Mobile's recent outages: reports are coming in that some customers are experiencing download speeds above 2Mbps, meaning that the HSPA 7.2Mbps rollout may have begun. Is anyone here seeing increases in download speed?

Android and Me is suggesting that T-Mobile customers try checking their data speed using Xtreme Labs Speedtest or Mobile Speed Test. I encourage you to do so and post the results after a few tries along with your region. In the meantime, we're waiting on official word from T-Mobile to confirm this potentially great news. [Android and MeThanks, Slacker!]

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<![CDATA[T-Mobile Blames Nationwide Service Outage On Software Error]]> Yesterday's nationwide T-mobile service outage may have been due to a system software error according to a statement from a T-Mobile spokesperson:

On Tuesday, some T-Mobile customers may have experienced service disruptions impacting voice and messaging services. We restored full service to all affected customers later in the day. After investigating the cause, we have determined that a backend system software error had generated abnormal congestion on the network. T-Mobile has since implemented additional measures to help prevent this from happening in the future. We again apologize to those customers who were affected and may have been inconvenienced.

Basically, everything should be back to normal, but if you're still experiencing service issues outside of the ordinary, please let us know in the comments.

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<![CDATA[T-Mobile Says Voice and Messaging Service Is Restored]]> Yep, you should be all good—if you're not, let us know ASAP. Check out the full story including the carrier's most recent statement here.

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<![CDATA[T-Mobile Confirms Nationwide Service Outage]]> There's a confirmed T-Mobile service outage affecting users nationwide. People are reporting that all calls are failing with busy tones or getting dropped instantly, despite full signal bars. Updated: T-Mobile says that voice and messaging service is restored.

As Twitter and forums are filled with annoyance over the issue, T-Mobile is assuring us that they are aware of the problem and working on it:

T-Mobile customers may be experiencing service disruptions impacting voice and data. Our rapid response teams have been mobilized to restore service as quickly as possible. We will provide updates as more information is available.

We're waiting on further information from T-Mobile and will update as we learn more.

Update 1: Several commenters are reporting that both incoming and outgoing calls are working if routed through Google Voice.

Update 2: Many reports that T-Mobile @Home is out as well.

Update 3: We got a note from a T-Mobile spokesperson:

We're making good progress restoring voice and messaging service to affected customers. At this time, approximately 5 percent of T-Mobile customers are experiencing service disruptions. Issues began at approximately 5:30 p.m. Eastern time. Our rapid response team is working continuously to fully resolve this disruption. We sincerely apologize for the inconvenience that this has caused our customers

Update 4: The latest word from T-Mobile:

We continue to work on restoring full services for the small percentage of affected Customers. Please stay tuned for the latest updates. We sincerely apologize for the inconvenience that this has caused our customers.

Update 5: T-Mobile says the fix is in, but the cause is still a mystery:

T-Mobile confirms it has fully restored voice and text/picture messaging services for customers affected by intermittent service disruptions on Tuesday. About five percent of our customers across various geographies were affected for much of Tuesday evening, and by late Tuesday PST their service was restored. Our sole focus has been restoring full services for all customers; we are now investigating the root cause of the incident. We sincerely apologize for the inconvenience that this has caused our customers.

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<![CDATA[Dutch Hacker Holds Jailbroken iPhones Hostage For €5 Ransom While Exposing Security Vulnerability]]> Many of us have jailbroken our iPhones, but did everyone remember to change the default root password? Those guilty of that oversight are vulnerable to the simple intrusion method this guy used to hold iPhones hostage in the Netherlands.

Apparently all that it took to terrify many Dutch iPhone users was a "trivial" port scanning technique and "a modicum of networking know-how." After the hacker gained access to the jailbroken phones with unchanged root passwords and SSH enabled, he sent the pictured message which led to a demand for a €5 PayPal payment and words of caution:

If you don't pay, it's fine by me, but remember, the way I got access to your iPhone can be used by thousands of others-they can send text messages from your number (like I did), use it to call or record your calls, and actually whatever they want, even use it for their hacking activities! I can assure you, I have no intention of harming you or whatever, but, some hackers do! It's just my advice to secure your phone.

This particular gentleman was almost kind. He didn't inflict any serious harm, only demanded a small optional payment, and limited his activity to the Netherlands. Whoever learns from his approach might not be as nice. The lesson, my darlings? Change your root passwords or disable SSH if you've got a jailbroken iPhone. I finally did. [Ars Technica]

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<![CDATA[T-Mobile UK Gets the HTC Touch HD2 November 9, Now What About the U.S?]]> Current rumors suggest the HD2 won't hit the States until early next-year, probably on T-Mobile. But now that T-Mo UK has locked-in November 9, will the uber WinMo 6.5 handset arrive sooner? Update: HD2 launch event in Taipei this week...

As you can see on the invite, the HD2 will be getting all official like on Wednesday. No doubt we'll hear something about U.S availability and pricing then. Stay tuned. [T-Mobile UK and PocketNow]

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<![CDATA[Sony Ericsson Equinox 3G Clamshell Phone: Exclusive to T-Mobile on October 28]]> The Equinox (aka T707) may be a mid-range quad-band dumbphone...but it's pretty. It's got trippy light effects for incoming calls, GPS, 3.2-megapixel camera, FM radio, and Bluetooth. A motion sensor also controls certain functions. $50 (with 2-year contract). [T-Mobile]

Size: 93 x 50 x 14.1 mm (approx.)
Weight: 95 grams (approx.)
Available colors: Carbon
(Custom light features come in Amber, Sapphire, Beryl, Diamond, and Amethyst.)
Main screen: 2.2"(5) QVGA 262K TFT
Resolution: 240 x 320 pixels
Networks: GSM/ EDGE 850/900/1800/1900 + HSDPA 2100/1700

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<![CDATA[T-Mobile Project Dark Pricing Plans Go Live Today]]> According to documents procured by the folks at Fone Frenzy, T-Mobile's incredibly appealing Project Dark pricing plans begin today. Long story short, those leaked plans we brought you earlier this week are completely, totally true. Also, Catherine Zeta-Jones: Updated.

The new T-Mobile Unlimited plans match Sprint's all-you-can eat $99 deal with its unlimited $99 voice/text/voice plan (as seen in the image, with discounted handsets). Update: The $79 price point comes into play with regular priced handsets, two-year agreements, as seen in T-Mobile's marketing materials:

As a fellow iPhone owner I'm with Jesus on this one. Apple, please drop this exclusivity BS in the US. I completely understand that all cell phone companies are guilty of bending over their customers with overpriced text messages and fees and the like. I really do. I accept that. It's just that I'd love to be bent over for less.

Editor's Note: Pardon the pun, but hold the phone. Fresh from the comments, Gizmodo's own Brian Lam weighs in on whether the "deal" here carries with it some not-so-hidden baggage:

No one is mentioning that you can't compare TMO's 3g network to ATT's. TMO's isn't rolled out very thoroughly and it would get crushed if more people used it.

A fair point. It's also been mentioned that deals like this one exist specifically because T-Mobile doesn't have the iPhone (again, from the comments). T-Mobile users, care to weigh in, one way or another? [Fone Frenzy]

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<![CDATA[Waiting for a Nokia N900? Keep Waiting]]> Apparently the handset has been delayed until November. The good news, as BGR points out, is that the n900 supports T-Mobile 3G. So assuming Project Black means cheap plans, the timing could actually work out well for prospective buyers. [BGR]

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<![CDATA[Leaked Details on T-Mobile Project Dark]]> I like the idea of an $80 all-you-can eat pre-paid plan, with the possibility of buying a new smartphone—like the Motorola Cliq—in four easy payments. That seems to be one of the plans of T-Mobile's Project Dark.

If these leaked documents are real, here's what T-Mobile will offer:

Even More plan
• $100 for voice/SMS/data, everything unlimited.
• $70 for unlimited talk and SMS.
• $60 for unlimited voice only.
• Requires two year contract.

Even More Plus plan
• $80 for voice/SMS/data, everything unlimited.
• $60 for unlimited talk and SMS.
• $50 for unlimited voice only.
• Pre-paid.

The weird thing is that the Even More Plus plan is pre-paid and gives you the FlexPay option, which allows to buy a phone in four payments. The Even More will probably give you a "free" cellphone, but it's not specified at this point.

Apple, please, let's drop this whole exclusivity thing with the iPhone in the US. I don't want to keep paying $160 to those AT&T thieves every single month. I would rather pay $100 to the T-Mobile thieves. [TmoNews via Engadget]

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<![CDATA[Hurray, Sidekick Owners, You Can Get Your Contacts Back Now]]> In today's edition of the "steady progress" being made in recovering the data lost in the Great Sidekick Out(r)age of 2009, contacts—and just contacts—are back, after you run a retrieval tool. The rest's coming! Eventually? [Yahoo]

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<![CDATA[Microsoft "Making Steady Progress" On Sidekick Data Recovery]]> Last week it seemed the Danger/Microsoft team was on the verge of sorting out the fiasco that saw widespread data loss for Sidekick customers. Unfortunately, completing this process is taking longer than expected:

The Danger / Microsoft team is continuing to work around the clock on the data restoration process. We apologize that this is taking so long, but we want to make sure we are doing everything possible to maintain the integrity of your data.

We continue to make steady progress, and we hope to be able to begin restoring personal contacts for affected users this week, with the remainder of the content (photographs, notes, to-do-lists, marketplace data, and high scores) shortly thereafter.

This data restoration effort is only necessary for customers who lost data from their Sidekick devices. We appreciate your ongoing patience.

So, in a nutshell, if your data has not been recovered soooooo sooooorry. Please don't sue. [Microsoft]

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<![CDATA[T-Mobile Project Dark Rumor Update: Financed Phones, Tiered Unlimited Plans]]> We've heard plenty about Project Dark lately, including new unlimited plans, 21Mbps HSPA, and new handsets. The newest rumors, courtesy of Boy Genius Report, are whispers of Rent-A-Center style, contract-free unsubsidized phone purchasing and tiered unlimited plans. Updated.

Obviously T-mobile is attempting to expand their customer base through Project Dark, and part of the approach is to entice customers who would normally be forced to prepay monthly dues as well as full retail for a device:

"Even More Plus" will give those who would otherwise qualify for FlexPay the option to finance a phone. [...] Our sources tell us that the phones will not be subsidized and so there won't be contracts for the devices, which means you pay the full retail price over the course of a set amount of time (up to 20 months is what we're told). Not bad - for a $500 device over that time is just $25/month, as an example.

The next step is offering the "Most Affordable Unlimited Rate Plans" in three flavors:

[U]nlimited voice, unlimited voice and text, and unlimited voice/text/data all priced at $40, $50 and $60, respectively.

All unconfirmed rumors, of course, but moves like this could definitely help T-mobile leap up from fourth place in the Great Battle of the Carriers.

Update: The folks at Boy Genius now have some screenshots showing the tiered unlimited plan and the FlexPay options.

[Boy Genius Report and Boy Genius Report]

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<![CDATA["Most, if Not All" Sidekick Data Recovered]]> Good news: It looks like Sidekick data fiasco is finally coming to an end. Over on T-Mobile's Sidekick forums, an official Microsoft statement confirms "most, if not all, customer data" will return "as soon as possible", starting with personal contacts.

The statement goes on to say they will "work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible."

The data loss was apparently caused by a system failure that created data loss in the core database and the back-up. I'm not sure if that means sabotage or not.

Meanwhile, we now hear that a number of pissed off users have filed lawsuits. Maybe this isn't the end to this after all. [T-Mobile]

Dear T-Mobile Sidekick customers,
On behalf of Microsoft, I want to apologize for the recent problems with the Sidekick service and give you an update on the steps we have taken to resolve these problems.

We are pleased to report that we have recovered most, if not all, customer data for those Sidekick customers whose data was affected by the recent outage. We plan to begin restoring users' personal data as soon as possible, starting with personal contacts, after we have validated the data and our restoration plan. We will then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible.

We now believe that data loss affected a minority of Sidekick users. If your Sidekick account was among those affected, please continue to log into these forums for the latest updates about when data restoration will begin, and any steps you may need to take. We will work with T-Mobile to post the next update on data restoration timing no later than Saturday.

We have determined that the outage was caused by a system failure that created data loss in the core database and the back-up. We rebuilt the system component by component, recovering data along the way. This careful process has taken a significant amount of time, but was necessary to preserve the integrity of the data.

We will continue working closely with T-Mobile to restore user data as quickly as possible. We are eager to deliver the level of reliable service that our incredibly loyal customers have become accustomed to, and we are taking immediate steps to help ensure this does not happen again. Specifically, we have made changes to improve the overall stability of the Sidekick Service and initiated a more resilient backup process to ensure that the integrity of our database backups is maintained.

Once again, we apologize for this situation and the inconvenience that it has created. Please know that we are working all-out to resolve this situation and restore the reliability of the service.

Sincerely,
Roz Ho
Corporate Vice President
Premium Mobile Experiences, Microsoft Corporation

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<![CDATA[Rumor: T-Mobile Project Black Isn't a Phone — It's a Rescue Plan]]> This unconfirmed memo from Nexus404 says what Project Black isn't: A phone. It also claims Black is a turnaround plan with "blazing speeds" "3x" the competition and phones from hot makers ("Nokia #1 and Samsung #2"). WTF.

All the employees who received the information were required to sign confidentiality agreements. Each sector has received it at different times, the bulk of them actually received it the 13th, after most of the information was already leaked (Although it's not entirely accurate…)

That said, the Project Dark is not any ONE thing..its a term for a company TURNAROUND; Last to First is what some like to say. It's an all inclusive "package" that includes blazing speeds, 3 times faster than anyone will have on the market for years. Phones people actually WANT, using top of the line models from the top 2 cellphone manufacturers in the world (Nokia #1, and Samsung #2). Hot software like Android. And European priced packages.

And all of this will make Verizon, AT&T, and Sprint's head spin when its released faster than anyone can have time to finishing reading any official press releases.

330 Million in new networks Verizon? Try nearly 10 billion.

First of all, assuming this email is real, I don't want—and I am guessing you don't want—any Nokia or Samsung handset. Second of all, I doubt that TMO of all companies, mr late to the game, can deliver speeds that fast, either. But suppose it's true. Then what's that "10 billion" number at the end for? Femtocells everywhere? Who knows! It's a rumor! You're not supposed to know yet!

But if anyone has any more information on TMO's project black, please drop me a line. We'd love to help you tell the world. [Nexus404]

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<![CDATA[Rumor: HTC HD2 Arriving on T-Mobile in the U.S?]]> HTC's HD2 is probably the most interesting WinMo 6.5 phone out there, but won't hit the U.S until early next year. Now a leaked image may indicate that the 4.3-inch multi-touch screen handset could arrive on T-Mobile. Take a look:

As you can see, the image doesn't mention the HD2 by name, but the image and specs sure match up: massive capacitive touchscreen, 1GHz Snapdragon processor, Wi-Fi, GPS, and Bluetooth.

E-Reader content? TV/Movies at your fingertips? Sounding pretty sweet. Of course, this one stays in the rumor basket until we hear more. We'll let you know when we do. [TmoNews via SlashGear]

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