After we published reader IT job horror stories, we received more than a 1000 comments, and you kicked it up to a whole other level. From finding porn on church systems to working IT in actual warzones, you’ve been to computerized hell and back.
Dear Mom, I love you, but please print out this brief tutorial. It will show you how you could solve any doubts you may have about any of those "little picture buttons" and menus in the "TV." Besos, j.
Asus has held onto its lead over Apple in the second quarter RESCUECOM Consumer Reliability Report, scoring 416 to Apple's result of 394. IBM/Lenovo and Toshiba came in third and fourth, with scores of 314 and 218, respectively.
Laptop magazine went through the painstaking process of calling the tech support of every major notebook manufacturer. And they timed their waits before asking one of two very basic questions. The results may not surprise you.
Netgear is launching their new GearHead service, which provides support and assistance in setting up any of your home networking gear—whether it's made by Netgear or not. The brand independent service is a service in the same vein as Best Buy's Geek Squad, except it's focused soley on home networking (and they…
Click to viewIn a twist of destiny, John Mayer-the guy who writes to Apple Support saying "Hey guys, John Mayer here" and actually gets replies back-had to turn into tech support guy after his dad called saying "Hey, John Mayer's dad here." The musician tried to guide his father through Mac OS X in order to find his…