Less than two weeks ago, New York approved the merger between customer service nightmare Time Warner Cable and not-quite-so-famously-bad Charter Communications. Almost immediately, Time Warner is raising its prices in New York. Updated: The numbers previously used in this post were incorrect and have been changed.
At the dawn of the world wide web, early adopters were scooping up domain names like crazy. Which led to quite a few battles over everything from MTV.com to McDonalds.com.
On the eve of the FCC's pending ruling on the Comcast/Time Warner merger, Commissioner Mignon Clyburn has taken some time to graciously accept an award at an annual industry dinner. A dinner that Comcast donated $110,000 to. And a dinner that they were definitely not using to sway the FCC's vote at all no sir not in…
If you're looking for one clear, real-world example of why Comcast and Time Warner Cable shouldn't be allowed to merge, let it be this: in one of the few areas of the country where the two cable giants face legitimate competition, they're actually upping their speeds.
This week, the world was reminded of just how awful Comcast can be, thanks to the recording of one appalling customer service call. But that flare-up was also a reminder of how many people could find themselves trapped in similar situations, with fewer ways out, if Comcast's merger with Time Warner Cable goes through.…
My Time Warner internet went down at home today. This isn't unusual, because it goes down all the time. But it's a problem, given that I work at home. And it's starting to feel personal because my neighbor, Lifehacker Whitson Gordon, has the same shitty internet provider, but his service rarely goes out.
There are broad, sweeping implications for the proposed merger of Comcast and Time Warner Cable. This is not one of them. This is a very specific, fine print change. But for TWC customers—and, eventually, the rest of us—it's going to be the single worst part of the deal. Welcome to broadband data caps! They're here to…
Comcast has confirmed that it's going to buy Time Warner Cable to form a huge, tangled monster of awfulness. Hooray! You want out? Lucky for you there are some alternatives to doing business with your monopolistic cable-internet master if you try hard enough. Here are your options, and good luck making your escape.
Time Warner Cable is getting swallowed by the only monster bigger than itself: Comcast. That means the biggest cable provider, Comcast, is buying the second biggest cable provider, Time Warner Cable, to form a ridiculously ginormous cable company that'll deliver unsatisfying service under one iron fist. We should all…
There's a reason porn isn't renowned for its gritty realism: Reality sucks. Lonely housewives are sadder/more covered in cat hair; pizza boys are pudgier; and the Time Warner guy is, well, just all around horrible.
Time Warner is now offering a new, affordable plan that lets you get HBO and about 20 channels for just $30/month for the first year. Great news for anyone who doesn't want to be saddled with 70 channels they're never watching.
Because we're all basically pawns when it comes to billion dollar companies fighting over dollars, CBS has just blocked Time Warner Cable customers from watching any video on CBS.com. Basically, if you're a TWC customer and head to CBS.com, instead of CBS video, you'll see anti-Time Warner Cable ads. Classy.
We're not always the biggest fans of Time Warner Cable; it's unreliable, expensive, and they don't seem to care two hoots about improving it. But we applaud the company's plan to beef up the free Wi-Fi coverage it offers customers—especially in the congested airspace of New York. Beyond the 1700 hotspots already out…
Netflix is currently rolling out infrastructure to pump 3D and higher-quality HD content through the pipes to your home. But Time Warner is upset: it thinks that Netflix's plan to only offer the new conent to ISPs that participate in its Open Connect initiative is unfair on consumers.
Verge is reporting that Roku and Time Warner have announced that the cable company's app—which offers up more than 300 channels of live TV—is coming to the little purple puck. That essentially turns the $50 streaming device into a full-on cable box.