Just like Windows, Android has a special Safe Mode you can use if your device isn’t behaving as it should—all third-party apps are disabled, enabling you to see if your woes are being caused by one of those apps or something more fundamental that’s going on with your system. Here’s how to find it.
Word starting to wobble? Excel eating itself? PowerPoint playing up? If you’re having trouble with your Office apps, then launch them in a special stripped-down Safe Mode. Like Windows Safe Mode, it loads the software in its most basic configuration, enabling you to troubleshoot issues and hopefully identify what’s…
If you dived in the Windows 10 deep end, you might not have a smooth and seamless experience. Nowadays every piece of software seems to be a work-in-progress, and Microsoft’s newest operating system is no different.
Knowing the difference between HDMI and USB qualifies me as the local tech “expert,” so folks often invite me around to fix their computer problems. I’ll let you into a little secret, though: Most of the time, I’m not doing anything all that impressive or magical. Troubleshooting basic computer problems is actually…
By and large you should certainly be keeping Windows Updates switched on to download and install automatically. If a serious new threat should be uncovered, it's the best way of making sure that you're protected. However, there are occasions when applying a new update can cause problems, and here's how you can undo…
Every new piece of technology has a few bugs. The iPhone 6, when it comes out, will be no different. Apple has a stake in every step of its distribution chain, right up to the retail store. So when customers start returning faulty iPhone 6s, they'll set off a complex chain of forensic troubleshooters.
Relationships are hard. Especially when your partner inhabits a completely different realm of sentient existence that your frankly puny human mind could not be expected to fathom under any circumstance. The good news? You've got tech support.
Apple's rumored to announce a new iPhone next week, and some of you may be tempted to shell out for the newest one—especially if your old beater is acting slow, crashing, and generally misbehaving. Here are a few ways to speed it up so you can save a few bucks.
Today, iTunes Match went down. Yesterday, it was iMessage and FaceTime. Since launching iCloud to the public on October 12th, 2011, Apple just hasn't been able to keep its cloud-based services airborne.
Instead of focusing only on your connection, Comcast's got a new service on deck that offers support for your laptop, gaming console, routers, and other equipment that contributes to your online experience. Xfinity Signature Support can be built into your monthly plan, or you can pay as you go. It's only available in…
The woman's husband later filed a similar report, claiming gypsies had broken into their home and replaced his fun-loving wife with a malevolent, paranoid harpy. Police advise citizens to remain on the lookout for the inevitable malaise of time.
There was a time when I was the family "tech guy." Assembling sounds systems and debugging computers was my household contribution. These days, however, I'm not sure I could pick an HDMI cable out of a box of snakes.
Here is a troubleshooting tip from me to you—stabbing random 15-year old girls on the street will not fix your internet connection. Unfortunately, this advice comes to late for one troubled Swedish Starcraft player.
Even though Windows 7 is a beta, which means there are a lot of bugs still present—some of which have angered us quite a bit during our time testing the OS. The good news is there are actually some things you can do on your own to avoid them or prevent other nastiness from occurring.
Now that we've shown you how to get better tech support from the big boys, the guys at ExtremeTech have a guide on becoming your own tech problem solver (something most of us geeks already do).
French Mac site Le Macbidouille is reporting that Apple has temporarily halted orders on its 15-inch Core 2 Duo MacBook Pros. Apparently users are complaining of excessive graininess on the display of the non-glossy models. The online Apple Store has a 1- to 2-day delay on both 15-inch models (the 17-inch ships in 24…