An Inside Peek at How Apple Will Scramble to Fix Early iPhone 6 Bugs

Every new piece of technology has a few bugs. The iPhone 6, when it comes out, will be no different. Apple has a stake in every step of its distribution chain, right up to the retail store. So when customers start returning faulty iPhone 6s, they'll set off a complex chain of forensic troubleshooters. » 9/05/14 10:05am 9/05/14 10:05am

Comcast Will Now Troubleshoot Your Gear, Too

Instead of focusing only on your connection, Comcast's got a new service on deck that offers support for your laptop, gaming console, routers, and other equipment that contributes to your online experience. Xfinity Signature Support can be built into your monthly plan, or you can pay as you go. It's only available in… » 3/09/11 11:11am 3/09/11 11:11am

MacBook Pros Temporarily Halted by Apple?

French Mac site Le Macbidouille is reporting that Apple has temporarily halted orders on its 15-inch Core 2 Duo MacBook Pros. Apparently users are complaining of excessive graininess on the display of the non-glossy models. The online Apple Store has a 1- to 2-day delay on both 15-inch models (the 17-inch ships in 24… » 12/06/06 12:05pm 12/06/06 12:05pm