How To Roll Back Windows Updates If They Bork Your PC

By and large you should certainly be keeping Windows Updates switched on to download and install automatically. If a serious new threat should be uncovered, it's the best way of making sure that you're protected. However, there are occasions when applying a new update can cause problems, and here's how you can undo… » 2/13/15 5:34pm 2/13/15 5:34pm

An Inside Peek at How Apple Will Scramble to Fix Early iPhone 6 Bugs

Every new piece of technology has a few bugs. The iPhone 6, when it comes out, will be no different. Apple has a stake in every step of its distribution chain, right up to the retail store. So when customers start returning faulty iPhone 6s, they'll set off a complex chain of forensic troubleshooters. » 9/05/14 10:05am 9/05/14 10:05am

Her Tech Support: Troubleshooting Your AI Girlfriend

Relationships are hard. Especially when your partner inhabits a completely different realm of sentient existence that your frankly puny human mind could not be expected to fathom under any circumstance. The good news? You've got tech support. » 1/23/14 10:20am 1/23/14 10:20am

How to Speed Up a Slow, Aging iPhone or iPad

Apple's rumored to announce a new iPhone next week, and some of you may be tempted to shell out for the newest one—especially if your old beater is acting slow, crashing, and generally misbehaving. Here are a few ways to speed it up so you can save a few bucks. » 9/04/13 4:18pm 9/04/13 4:18pm

Apple Just Can't Keep iCloud In the Air

Today, iTunes Match went down. Yesterday, it was iMessage and FaceTime. Since launching iCloud to the public on October 12th, 2011, Apple just hasn't been able to keep its cloud-based services airborne. » 11/19/12 3:37pm 11/19/12 3:37pm

Comcast Will Now Troubleshoot Your Gear, Too

Instead of focusing only on your connection, Comcast's got a new service on deck that offers support for your laptop, gaming console, routers, and other equipment that contributes to your online experience. Xfinity Signature Support can be built into your monthly plan, or you can pay as you go. It's only available in… » 3/09/11 11:11am 3/09/11 11:11am

Woman Claims Thief Swapped PC With Identical Broken PC

The woman's husband later filed a similar report, claiming gypsies had broken into their home and replaced his fun-loving wife with a malevolent, paranoid harpy. Police advise citizens to remain on the lookout for the inevitable malaise of time. » 11/02/10 5:40pm 11/02/10 5:40pm

What To Do When Technology Passes You By

There was a time when I was the family "tech guy." Assembling sounds systems and debugging computers was my household contribution. These days, however, I'm not sure I could pick an HDMI cable out of a box of snakes. » 7/02/10 10:00am 7/02/10 10:00am

Apple's Internal iPhone 4 Antenna Troubleshooting Guidelines Leak

The folks at BGR got their hands on Apple's internal iPhone 4 antenna troubleshooting procedures. This is what Apple representatives are supposed to follow when you call about your reception troubles. Of course, sometimes they even give the spiel word-by-word. » 6/29/10 4:53pm 6/29/10 4:53pm

Stabbing Random 15-Year Old Girls Will Not Fix Your Internet Connection

Here is a troubleshooting tip from me to you—stabbing random 15-year old girls on the street will not fix your internet connection. Unfortunately, this advice comes to late for one troubled Swedish Starcraft player. » 10/12/09 6:20pm 10/12/09 6:20pm

Windows 7 Troubleshooting Guide

Even though Windows 7 is a beta, which means there are a lot of bugs still present—some of which have angered us quite a bit during our time testing the OS. The good news is there are actually some things you can do on your own to avoid them or prevent other nastiness from occurring. » 2/10/09 11:55am 2/10/09 11:55am

How to Be Your Own Tech Support

Now that we've shown you how to get better tech support from the big boys, the guys at ExtremeTech have a guide on becoming your own tech problem solver (something most of us geeks already do). » 3/20/07 1:25pm 3/20/07 1:25pm

MacBook Pros Temporarily Halted by Apple?

French Mac site Le Macbidouille is reporting that Apple has temporarily halted orders on its 15-inch Core 2 Duo MacBook Pros. Apparently users are complaining of excessive graininess on the display of the non-glossy models. The online Apple Store has a 1- to 2-day delay on both 15-inch models (the 17-inch ships in 24… » 12/06/06 12:05pm 12/06/06 12:05pm