The Droid Turbo Could Be the Most Supercharged Smartphone Yet

Yesterday, Google officially announced its new Nexus devices, including the massive Nexus 6 superphone. But Motorola's 6-inch phablet wasn't the only Motorola-branded gadget to spill some details. A new leak has an entire rundown of Verizon's upcoming Droid Turbo and, if true, this thing has the best specs of any… » 10/16/14 12:13pm 10/16/14 12:13pm

Not Just Comcast: 19 Stories From Call Center Hell

Recently, Comcast and its call center habits have been thoroughly lambasted from all sides—and for good reason. But what many of us keep forgetting is that it's not just Comcast. The call center system as a whole is broken. And as you'll see from the tales below, it's breaking its employees along with it. » 7/28/14 1:16pm 7/28/14 1:16pm

Bad News for Verizon's Heavy Data Users: You'll Be Throttled This Fall

If you're clinging to your grandfathered Verizon unlimited data plan, here's some bad news. Starting October 1, Verizon will throttle LTE speeds for heavy data users who enter high-volume areas. As GigaOm points out, this means Verizon will privilege users who pay for their data per gigabyte over their customers who… » 7/25/14 1:58pm 7/25/14 1:58pm

Who's Really to Blame When Netflix Slows Down?

If you're a Netflix customer on Verizon, there's a good chance you've spending a lot more time with that bright red buffering screen than you'd like. That's why, over the past few weeks, Netflix and Verizon have been displacing blame by taking pot shots at each other. But while they're busy bickering, we're the ones… » 7/16/14 10:00am 7/16/14 10:00am