Yelp's Original Business Model Was to Just Berate People Over Email

In honor of Yelp's 10th anniversary, Eater has published a fairly comprehensive history of its journey from startup to revenge vessel. The best part, though, comes at the very beginning of the journey, when Yelp's entire business model consisted of sending out what were essentially chain letters. And then badgering… » 8/05/14 4:16pm 8/05/14 4:16pm

Yelp Now Lets You Message Your Grievances Directly to Businesses

In a move that will probably backfire instantly thanks to the always lovely denizens of the internet, Yelp is now allowing you to send messages directly to business owners. All of your questions, comments, and trolls can now directly filter into the inbox of the restaurant or plumber or day care you would like to… » 6/18/14 12:20pm 6/18/14 12:20pm

Your Yelp Complaints Are Being Used to Track Food Poisoning in NYC

You wake up and there is definitely something wrong with your stomach. Could it be the tacos last night? Oh man, it was definitely the tacos at that dirty joint. So what do you do? You whine about your diarrhea on Yelp as a warning to would-be taco eaters. And now, the health department might call you up. » 5/22/14 7:00pm 5/22/14 7:00pm

Oh Good, Yelp Now Suggests Businesses Based on Emoji

Emoji is strangely useful, whether you're recapping wildly popular TV shows or sending your friend a smiling pile of poo when real words fail you. Until now, this lexicon was probably inscrutable to machines. Those days are over: Yelp's mobile app now suggests businesses when you type tiny pictures in the search bar. » 4/05/14 4:30pm 4/05/14 4:30pm

The best restaurant in the USA is a tiny shack in Hawaii

Were you expecting to see a Michelin Star restaurant? Something like Per Se? Certainly a restaurant where fine dining doesn't even begin to describe the orgasmic experience, right? Like Alinea? Nope. Those excellent restaurants—and others of their kind—are not the best restaurant in the USA according to Yelp. That… » 2/27/14 11:40pm 2/27/14 11:40pm

TripWhat: All the Travel Data You Need Sucked Into One Little App

Traveling, even when its meant to relax, can be an immensely overwhelming experience. And sifting through the endless sea of apps supposedly meant to "ease" the process doesn't exactly help the situation. TripWhat, however, takes those apps you already know and love and combines them to make one, comprehensive… » 4/02/13 6:00pm 4/02/13 6:00pm