BlackBerry Service Outage Going on RIGHT NOW - Gizmodo Comments

BlackBerry Service Outage Going on RIGHT NOW

ISU-Cyclone — Wed, 13 Feb 2008 06:16:19 EST

Yea, it's interesting reading the posts here. We are in the process of switching from Sprint/Nextel over to Verizon so I have users on both networks right now. Only the Sprint/Nextel users noticed anything. The Verizon users seemed to continue on as normal. Sounds like someone's covering their Ashes....

ISU-Cyclone

BlackBerry Service Outage Going on RIGHT NOW

CoRaBiFaN — Tue, 12 Feb 2008 05:44:20 EST

I´m in Argentina and the service it´s not workin neither. I called a thousand times to my carrier to check out what´s going on and they had no idea. Thanks for the info, hope this will be fixed soon.

CoRaBiFaN

BlackBerry Service Outage Going on RIGHT NOW

ry_ry — Tue, 12 Feb 2008 02:47:11 EST

@MONSTERGOC: You wouldn't be the first or only ;)

I wonder how many people were simultaneously shitting bricks...I believe we might have a new US record, Bob!

ry_ry

BlackBerry Service Outage Going on RIGHT NOW

FedExin — Tue, 12 Feb 2008 01:31:19 EST

@Audioeric:

Here here

FedExin

BlackBerry Service Outage Going on RIGHT NOW

rennyn — Tue, 12 Feb 2008 01:22:32 EST

Ugh. Exactly why I hate that Blackberry's have to use the special Blackberry Services. Not only do you have to worry about your carrier's network but you have to worry about the Blackberry servers themselves.

rennyn

BlackBerry Service Outage Going on RIGHT NOW

audioeric — Mon, 11 Feb 2008 22:34:00 EST

It's back up! And I love getting my email in a few seconds with 2 outages for less than 10 hours total over 5 years versus the slow and unusable Windows Mobile OS..

audioeric

BlackBerry Service Outage Going on RIGHT NOW

SchruteBuck — Mon, 11 Feb 2008 22:24:25 EST

I just love that the blackberry service being down is national news in North America. Just reaffirms I'm with the best service....

SchruteBuck

BlackBerry Service Outage Going on RIGHT NOW

agrajag42 — Mon, 11 Feb 2008 22:07:04 EST

Hm...my Windows Mobile was fine all day! Imagine that, relying on your own company's infrastructure to keep things up and running instead of sending all your email through Canada.
What a concept!

agrajag42

BlackBerry Service Outage Going on RIGHT NOW

Guizzy — Mon, 11 Feb 2008 22:03:08 EST

According to my sysadmin, Rogers said RIM said it's now officially over.

Guizzy

BlackBerry Service Outage Going on RIGHT NOW

twa — Mon, 11 Feb 2008 21:16:31 EST

good mobile messaging has yet to go out like this for our company (touch wood). i'm very glad with the decision for good mobile over blackberry...twice now :-)

twa

BlackBerry Service Outage Going on RIGHT NOW

MacBastard — Mon, 11 Feb 2008 21:07:11 EST

I'm on T-Mobile in Seattle on BIS, and I'm still getting mail and able to browse. Is RIM telling ATT that it's affecting "everyone" so their feelings don't get hurt?

MacBastard

BlackBerry Service Outage Going on RIGHT NOW

freelunch — Mon, 11 Feb 2008 20:58:59 EST

Haven't noticed any interuption with my 8100 in Texas.

freelunch

BlackBerry Service Outage Going on RIGHT NOW

dsloth — Mon, 11 Feb 2008 20:35:57 EST

mine's working. verizon 8830 in MA on BES.

dsloth

BlackBerry Service Outage Going on RIGHT NOW

kratos76 — Mon, 11 Feb 2008 20:16:37 EST

What about Verizon subscribers who own a blackberry... the service seems fine here.

kratos76

BlackBerry Service Outage Going on RIGHT NOW

tkid92 — Mon, 11 Feb 2008 19:45:51 EST

IDK how long mine has been down... i have enjoyed the peace lol... can this happen every day at 5pm?

tkid92

BlackBerry Service Outage Going on RIGHT NOW

drewheyman — Mon, 11 Feb 2008 19:39:06 EST

mine has worked all day and is working now. why can't mine be broken too?? it's not fair!!

drewheyman

BlackBerry Service Outage Going on RIGHT NOW

keysereble — Mon, 11 Feb 2008 19:32:25 EST

its coming back up - i have to go update the uppities of my firm. oh btw, who was boasting on blackberry being down? u just gave me something to laugh at HAHA!

reboots may be necessary to reset network connections.

keysereble

BlackBerry Service Outage Going on RIGHT NOW

MONSTERGOC — Mon, 11 Feb 2008 19:29:57 EST

So, should I send out an email about the email being down?

MONSTERGOC

BlackBerry Service Outage Going on RIGHT NOW

s017jrs — Mon, 11 Feb 2008 18:53:38 EST

sms seems to be going through, just email and service provider msgs are down.

From our RIM account manager -
A component of the network infrastructure is experiencing a service interruption.

Service Affected: BlackBerry All service for some *The Americas Network (MULT) subscribers in the following locations: The Americas,

Hello All,

I contacted a few people already but here are the details of the outage we are currently experiencing, once I have more information I will forward it out as it becomes available.

***********
Summary: BlackBerry Network Infrastructure

Impact: BlackBerry subscribers may be unable to send or receive messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.

BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments.

Devices may not receive new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers. [0491]

Ticket Number: BB90352

Incident Window Start Date and Time: 11 February 2008 15:20:00 (EST) Downtime Duration: Ongoing

Cause: To Be Determined

Sincerely,

Support Account Manager - Enterprise
Research In Motion

s017jrs

BlackBerry Service Outage Going on RIGHT NOW

grendelthing — Mon, 11 Feb 2008 18:49:43 EST

woowhoo......yay....my first blackberry outage!!! I thought for a sec T-mobile didn't get my check in time.

grendelthing

BlackBerry Service Outage Going on RIGHT NOW

NFlames — Mon, 11 Feb 2008 18:46:54 EST

Yeah, this blows.

NFlames

BlackBerry Service Outage Going on RIGHT NOW

rimplestultskin — Mon, 11 Feb 2008 18:46:41 EST

ahh, the joy of not having a crackberry. the iPod touch version of gmail, not running through blackberry's server, is running smoothly and perfectly right now.

rimplestultskin

BlackBerry Service Outage Going on RIGHT NOW

junk — Mon, 11 Feb 2008 18:40:28 EST

mine seems to be fine... and has been...

junk

BlackBerry Service Outage Going on RIGHT NOW

Mandatory_Field — Mon, 11 Feb 2008 18:25:06 EST

I should have known, when I stopped getting boss-spam for long enough to reply to most of the _other_ people in my inbox....

Mandatory_Field

BlackBerry Service Outage Going on RIGHT NOW

Soulgenesis — Mon, 11 Feb 2008 18:18:35 EST

ah. was going to try and find out why i couldn't send emails.. xD

thanks giz!

Soulgenesis

BlackBerry Service Outage Going on RIGHT NOW

Paradise — Mon, 11 Feb 2008 18:17:57 EST

OMG WE'RE ALL GONNA DIE!

Paradise

BlackBerry Service Outage Going on RIGHT NOW

stlblufan — Mon, 11 Feb 2008 18:15:43 EST

"At least you'll have something to read later."

Or....maybe not. Last time this happened (early 2007, the result of a software upgrade gone awry) all messages that failed during the outage were lost forever.

stlblufan