Circuit City's Firedog service is now online, servicing old people and tech-illiterates all over America. To refresh, Firedog is Circuit City's answer to Best Buy's Geek Squad, which helps people install and fix PCs and home theatre systems.
Firedog looks to help with all that, plus "integrated services", which right now covers stuff like Media Center PCs, but from what we hear, will later expand to take on the Home Appliance division of Circuit City. So now you've got two choices if you want someone to come and not fix your PC correctly.
Official Site [Firedog]