That Gmail outage on Mondayāaffecting 40% of users for 18 minutesāwas the result of a software updatJamie Condliffe12/12/12 6:00amFiled to: GoogleFiled to: GoogleGoogleGmailoutage4EditSend to EditorsPromoteShare to KinjaToggle Conversation toolsGo to permalinkThat Gmail outage on Mondayāaffecting 40% of users for 18 minutesāwas the result of a software update gone wrong.