Amazon has not yet commented publicly, but Gizmodo has reached out to the online giant and will gladly update this post should Amazon respond.

While Amazon customers who pre-ordered found a welcome surprise in their mailbox thanks to the gaffe, indie booksellers are feeling very slighted. Publisher Weekly noted Lexi Beach of Astoria Bookshop. She tweeted her frustration in a thread last night.

Paul Swyden, owner of Silver Unicorn Books in Massachusets, noted that Amazon wasn’t even mentioned in Penguin Random House’s statement.

Amazon isn’t a stranger to releasing things when it shouldn’t, and to some extent, it can be forgiven. As someone who is often subject to embargoes myself, I’m fully aware of how one simple mistake can lead to a busted embargo. It can happen even if no one involved wants it to happen.

In the field of journalism, a broken embargo is a big deal. You can lose access to products, miss invites to big events, or simply not get briefed on news. Publications have been blacklisted for embargo violations.

Things are a little different in the retail world, but the rules generally still apply. A broken embargo could mean a damaged relationship with a publisher. It could mean not getting that publisher’s next big book on time, which could lead to lost sales. Smaller independent booksellers are very cautious of this because they can’t afford to take any other approach.

But Amazon is the biggest retailer in the US. It can violate an embargo (and again, we have no reason to believe this embargo violation was intentional), but publishers still have to do business with it because it sells the bulk of the books people read. It’s got the whole publishing industry over a barrel and all the publishers can do is beg Amazon not to do it again.

The problem is... Amazon is developing an awfully bad habit of breaking the rules. This is the third time in the last year the company has released something early when it had zero right to. In November 2018 Amazon accidentally streamed an episode of Doctor Who days early to anyone who bought the episode. Then in December, a bootleg of the cult favorite One Cut of the Dead appeared on Amazon’s streaming video service without the permission of the U.S. right’s holder. In both instances, as with the Testament’s embargo violation, it appears that it was an accident.

But Amazon is so big and makes so much money that you’d think it would be able to do a better job of mitigating gaffes like this. And it is not just embargo violations that show Amazon’s careless regards for what’s legal or appropriate by the agreements shared between retailers and publishers and suppliers. In June the New York Times had a report noting Amazon’s tremendous problem with counterfeit books—including handbooks used by people in the medical field. Then late last month the Wall Street Journal reported on Amazon’s inability to police counterfeit products on its site—many of which violate federal safety guidelines.

Amazon can get away with it because it’s just that big. But maybe it’s time for publishers and suppliers to stop playing so nice with the retail giant. If it can do whatever it wants than what impetus do others have to abide by the rules Amazon overlooks.

Update 9/5 11:43am ET

Amazon sent Gizmodo this response this morning.

Due to a technical error a small number of customers were inadvertently sent copies of Margaret Atwood’s The Testaments. We apologize for this error; we value our relationship with authors, agents, and publishers, and regret the difficulties this has caused them and our fellow booksellers.