Pixel 3 Users Claim Their Text Messages Are Vanishing [Update]

Oh where, oh where have my text messages gone?
Oh where, oh where have my text messages gone?
Photo: Sam Rutherford (Gizmodo)

The Pixel 3 is a pretty good smartphone, but it’s gotten off to a buggy start since launching last month. From unsaved photos and extra notches to wonky RAM management, the latest bug for Google to fix is vanishing text messages, according to recent complaints from Pixel 3 owners.


Numerous Reddit users say they’ve discovered their entire text message conversations and group chats were deleted. Others said they’re receiving texts in the wrong threads, or in separate ones. Given that most of us completely live out all our personal relationships in those little text bubbles, it’s completely justified that users are a tad alarmed.

At the moment, it’s unclear if this text-eating bug is the result of a recent Pixel 3 security update, or a problem with the Messages app itself. We’ve reached out to Google for comment, but did not immediately receive a reply.

At least there’s a tiny ray of hope for people affected by the apparent bug. Some users are saying the bug fixes itself if you download an older version of the Messages app. But just to be safe, it’s probably a smart idea to download a third-party app to backup your texts. You know, just in case you need to scroll back and prove to your friends who’s really right during your next argument.

Update 2:30pm ET: Google acknowledged the issue in a comment to Gizmodo, saying, “We recently discovered a bug affecting SMS/MMS on a small number of Pixel 3s and are rolling out a fix soon.”

[Android Police, 9to5Google]

Consumer tech reporter by day, danger noodle by night. No, I'm not the K-Pop star.



I have a Pixel 2XL, and the texts have been acting wacky for a few days. I blamed Project Fi, but I guess it’s a Pixel thing. Either way, avoid Fi, it blows goats. Switching back to a more expensive plan soon, but at least my phone will be able to text and make calls once in a while. A tall order, I know. /s