Amazon, as you may know, is experiencing some technical issues during Prime Day. It appears similar snags have crippled the platforms Amazon uses to coordinate its last-mile contractor workforce, known as Amazon Flex.
Companies invest a great deal of time, money, and resources optimizing their operations. But it appears whoever installed this particular security door put next to zero thought into the design.
In a unanimous decision yesterday, California’s Supreme Court ruled in favor of independent contractors seeking employee status from a last-mile delivery service in a case that could have wide ramifications for Uber, Lyft, Amazon, Instacart, and other companies buoyed by the sweat of the gig economy.
Who delivers Amazon orders? Increasingly, it’s plainclothes contractors with few labor protections, driving their own cars, competing for shifts on the company’s own Uber-like platform. Though it’s deployed in dozens of cities and associated with one of the world’s biggest companies, government agencies and customers…