It has to have been better than Kaila1996.
Remember those annoying promotional CDs that AOL distributed in the 1990s? It felt like they were everywhere and apparently they weren't cheap either. In fact, things like those discs may have cost AOL "about $35 per user."
AOL tried to squeeze a little over $100 in fees from a customer for upgrades he hadn't asked for, hadn't approved, hadn't used and of which he hadn't even been notified. Unluckily for AOL, that customer is a professional writer.