A month after the FTC announced that it was suing AT&T for throttling the mobile internet speed for unlimited data customers, a new report shows that the wireless company is throttling even more customers than previously thought. It looks like 4G LTE customers now get to enjoy half-megabit speeds. That's so slow it…
For years, the government and phone carriers have been squabbling over secret surveillance—because of the dollar amount on the bill. Most recently, AT&T's thrifty little offshoot Cricket Communications has agreed to pay out $2.1 million in a settlement for overcharging federal and state law enforcement agencies for…
If you're tired of paying an arm and a leg only to be locked into a contract with Verizon or AT&T, an off-contract or prepaid plan is a great alternative—and it doesn't have as many downsides as you may think.
AT&T has phased out a controversial tracking program it used that inserted identification tags without an opt-out into users' internet traffic.
In-flight WiFi is great (because Snapchat on planes!) but also terrible (because paying $12 for two hours of dial-up era internet), something that AT&T was planning to change by offering its own in-flight WiFi. Sadly, AT&T just announced that it's nuking that idea.
You can add your wireless provider to the long list of companies and government agencies possibly sneaking a peek at your online movements.
The new iPad Air 2 and iPad Mini 3 come with their own Apple SIM cards, theoretically letting you switch carriers whenever you choose. But AT&T isn't completely playing ball.
Isn't it fine to have a smartphone that fits in your pocket? Isn't it dandy to have a tablet for two-handed tasks? Soon you'll be able to buy both for just $200 — no contract required — with this Intel-powered smartphone that transforms into a tablet.
The Federal Trade Commission announced today that AT&T will pay $105 million for hiding extra charges in cellphone bills. The best part of the news? $80 million of it will go back into the pockets of people bilked by AT&T.
I just stepped into the future of gaming. Well, that's not quite correct. I sampled one possible future: the one where you can take the power of your entire gaming PC absolutely anywhere.
Dial a phone number. Instead of the person you're trying to reach, a stranger picks up. After a moment of confusion, you blurt out "sorry, wrong number," and hang up. Was it your fault? In 1960s America, it might have been the phone company's error, but AT&T was happy to let you blame yourself.
Another year, another new iPhone. In fact this year, there are two new Apple flagships, the 4.7-inch iPhone 6 and the 5.5-inch iPhone 6 Plus. That adds just another layer of confusion to the many configuration options you're going to have to parse. So which iPhone should you buy when pre-orders open at midnight…
As expected, would-be iPhone 6 owners are currently wading through a torrent of trade-in and upgrade offers. It's all very, very confusing. But AT&T is being clear about one thing: If you trade in an iPhone 4, 4S, 5, or 5C, you will get at least $200 credit towards a new device*.
Everyone wants a piece of T-Mobile. First, AT&T came knocking in 2011. Three years later, Softbank's Masayoshi Son, the Japanese owner of Sprint, expressed interest. Now, bolstered by a growing number of subscribers and CEO John Legere's somewhat crazed antics, a French Telecom company called Iliad is making its play.
In the late 1960s, the telecommunications revolution was in full swing. Yet the logo of its biggest innovator, AT&T, had remained the same for 80 years. It was time for a complete brand overhaul, so AT&T tapped legendary graphic designer Saul Bass to do it. After working on a new logo for one year—one year!—this is…
Recently, Comcast and its call center habits have been thoroughly lambasted from all sides—and for good reason. But what many of us keep forgetting is that it's not just Comcast. The call center system as a whole is broken. And as you'll see from the tales below, it's breaking its employees along with it.
"By this month it should be possible for a New Yorker, a Chicagoan or a Washingtonian to communicate with someone in one of the other cities by televised telephoning. The device he would use is called a Picturephone and is described by the American Telephone and Telegraph Company, which developed it, as 'the first…