In 2016, Charter, the U.S.’s second largest cable provider bought out Time Warner Cable and rebranded the company as Spectrum. However, in order for the deal to get approved, the company promised New York State officials that it would increase broadband speeds to 100 Mbps by the end of 2018 while also extending cable…
The New York State Public Service Commission is doing something that just about every consumer wishes they could do to their internet service provider: telling them to actually provide the service promised or get bent. The agency ordered Charter to pay a multi-million dollar fine and complete required expansion of its…
Americans like their internet service providers even less than they did last year, which is quite the accomplishment since the companies weren’t all that popular then, either. The American Customer Satisfaction Index’s report on telecommunications companies found ISPs hit an all-time low this year.
Now that the Republican-controlled Federal Communications Commission has decided to toss a massive favor to their friends in the telecom industry and revoke open internet rules, there may soon be no regulatory barrier preventing ISPs from implementing paid prioritization schemes or outright blocking or censoring…
FCC Chairman Ajit Pai has said that he wants to kill net neutrality because he believes it will somehow create more competition, which would be good for consumers. Let’s take a look at how the two biggest cable companies in America handle competition.
The Wall Street Journal reports today that Verizon is exploring a merger with Charter Communications, less than a year after Charter successfully merged with Time Warner Cable.
America’s long national cable company horror show is far from over. In fact, it just got a lot worse because the Federal Communications Commission has officially approved the Charter-Time Warner Cable merger.
Less than two weeks ago, New York approved the merger between customer service nightmare Time Warner Cable and not-quite-so-famously-bad Charter Communications. Almost immediately, Time Warner is raising its prices in New York. Updated: The numbers previously used in this post were incorrect and have been changed.
How does Charter convince us that buying Time Warner Cable is good for people like you and me? Infuriatingly. One of the consumer benefits of the merger, according to Charter, is that they’ll actually obey the FCC’s net neutrality rules if it passes. How gracious! Were they planning to disobey if they don’t get their…
Earlier this year, the Federal Communications Commission voted to ease the way for cities to become Internet service providers. So-called municipal broadband is already a reality in a few towns, often providing Internet access and faster service to rural communities that cable companies don’t serve.
America woke up to some frustrating news today. Charter, the fourth-largest cable company in America, wants to buy Time Warner Cable, the second-largest, as well as Bright House, the tenth-largest. If the deal goes through it’s going to affect come 23 million internet customers directly. Not in a good way.
Charter Communications has agreed to buy Time Warner Cable for a cool $55 billion, and while the merger won’t be as massive as the Comcast-TWC deal that was recently shot down, the further consolidation of cable giants isn’t good news for consumers.
Cable companies! They are about as fun to deal with as your parents divorce. We offered you a chance to vent by telling us your horror stories. Here's the rock bottom of the coaxial carnival ride.
Gizmodo wants to fix your cable. All this week, we're going to take a long-hard look at the cable industry, and how to improve it. We want to fix cable, and we need your help to make it happen.
You hate your cable company, right? Seems like everyone does. Cable television routinely scores lower in customer satisfaction than just about anything else—including congress. So why don't you just switch providers? Oh yeah, you can't. You're so screwed!
The cable company (which you may be using RIGHT NOW), had $21.7 billion worth of debt at the end of 2008. BILLION. That's not good. If you have a choice, you may wanna switch carriers. [NYT]
Dave at US News tells us Charter Communications is the new home broadband to beat, offering 60Mbps downloads using Docsis 3.0 via coax cable. Is that the reigning champ?
It's one thing when Google uses your search for boobs to deliver targeted ads for plastic surgeons in your area. It's another when your ISP uses deep-packet inspection to snoop on which sites you visit and for how long, and then essentially sells that data to advertisers for super-targeted. That's exactly what Charter…