Review site TripAdvisor may have frantically backpedaled after a Milwaukee Sentinel-Journal expose showed that it had a habit of censoring reviews mentioning blackouts, rape, and suspicious deaths or injuries incurred at certain resorts—specifically Mexican ones, though it remains unclear if other destinations were…
Following a report that TripAdvisor deleted multiple comments warning users about sexual assault, the company has announced a new system that will make it loud and clear if a destination might present safety risks.
TripAdvisor has deleted multiple reports of rape and sexual assault over the last several years, according to a report from the Milwaukee Journal Sentinel, which also highlights the confusing rules and algorithms that determine which reviews are deleted or featured more prominently than others.
The list of companies opposing President Trump’s discriminatory Muslim travel ban has grown. Late yesterday, 31 companies added their names to an amicus brief opposing the ban, claiming that it hurts business. The total is now 127 companies, but there’s still one high profile tech company that hasn’t grown a backbone:…
Smart diners rely on restaurant reviews to find good food. But a new study investigates for the first time the complex relationships between online ratings and real-world success—and reveals that losing just half a star can leave a restaurant in ruin.
If you're staying in a miserable hotel, you're entitled to post a bad review of it. But as a British couple recently learned, you should probably wait until you're checked out to write it. Or they'll check you out forcefully.