Once again, AT&T has been declared the worst carrier provider by the users themselves. This year Consumer Reports' satisfaction survey—which covered 66,000 people—says the same: AT&T sucks.
In the newest satisfaction survey of Consumer Reports online subscribers, a provider called Consumer Cellular topped the Ratings-and AT&T found itself at the bottom of the Ratings for the second year in a row.
How did the other big ones do?
Of the four major U.S. national cell-phone standard service providers, Verizon again scored the highest in this year's Ratings, followed closely by Sprint. Survey respondents gave very good scores to Verizon for texting and data service satisfaction, as well for staff knowledge.
T-Mobile was below Verizon and Sprint but continued to rate significantly better than the higher-priced AT&T [...]
Some things never change. [Consumer Reports]