“I know it’s a dot! I didn’t know what to write.”
This sounds like the sort of thing I would try and pull off on my own, and I’m no bot (I swear). Scammers try to get as much details as they can from you, starting large then working their way into the nitty gritty as you grow to trust them. But even the most advanced, AI-learning based chatbot that derives it’s speech algorithmically from text found on the internet, can’t talk about what isn’t available to it. In this case, it seems the bot doesn’t have any cognizance of any actual place, or else some glitch is keeping it from spelling out the name of the place it has in mind. Either way, good luck getting the credit card info for Heather who lives in “____.”