Skip to content

The Secret Behind AI Drive-Thrus? It’s Humans Doing the Work.

Photo: Bloomberg
Photo: Bloomberg (Getty Images)

Presto, the self-acclaimed “leader in drive-thru voice automation” wants artificial intelligence to take your order. The drive-thru AI company works with Carls Jr, Chili’s, and Del Taco, and it partially runs on ChatGPT. However, SEC filingsfrom November reveal that Presto’s AI may not be capable of taking your burger order and requires a human to help out with 70% of its orders. —Maxwell Zeff Read More