Uber’s “Wait Time Fees” For People With Disabilities
The Department of Justice sued Uber, alleging violations of the Americans With Disabilities Act for charging a “wait time fee” for riders who needed extra time to get in the car. Uber denies any wrongdoing (notice a theme here?).
Uber agreed to a settlement. The company waived those wait time fees for riders with disabilities going forward (but you have to opt-in, find the details here).
Qualifying class members can also get a refund for double the amount of any fees they paid in the past. You can claim your money on Uber’s website linked above, on the dedicated settlement website, and by mail: e- or snail. But you only have to submit one time by whatever method you chose. Uber denies any wrongdoing.
Find info on the settlement website, WaitTimeFeeSettlement.com. The deadline is just days away, you can file a claim is April 24, 2023.
