Facial recognition was used to ban a mom attending a Rockettes Christmas show with her daughter at Radio City Music Hall

Late last year, a lawyer named Kelly Conlon took her daughter to see a Rockettes show at Manhattan’s Radio City Music Hall, only to be denied entry after being flagged by the venue’s facial recognition system. She worked for a law firm taking legal action against MSM Entertainment. In this case, however, Conlon was neither plaintiff nor defendant in the litigation. The venue with the active litigation, a restaurant owned by MSG, wasn’t even based in the same state as Radio City Music Hall.
Conlon claims she was stopped by security immediately after walking through the venue’s metal detectors and asked to show her ID.
“They knew my name before I told them,” Conlon told NBC New York.” They knew the firm I was associated with before I told them. And they told me I was not allowed to be there.”