New York attorney general Letitia James says Madison Square Garden’s use of facial recognition could be illegal

The lawyers’ bans caught the eye of New York’s top prosecutor, Attorney General Letitia James. In a letter sent to MSG Entertainment James suggested the firm’s record of denying certain fans could potentially violate New York’s civil and human rights laws.
“MSG Entertainment cannot fight their legal battles in their own arenas,” James said in a statement. “Anyone with a ticket to an event should not be concerned that they may be wrongfully denied entry based on their appearance, and we’re urging MSG Entertainment to reverse this policy.”
James went on to say MSG’s policies—made a reality by facial recognition—could dissuade attorneys from taking future legitimate legal actions against the company over fears doing so could wind up with them being denied entry to events.