Whether it’s a winter storm on the East Coast, or tornadoes in middle America, or just some simple rain in California, sometimes your power goes out and takes your internet with you. Any way you look at it, when the internet is down your life is effectively on hold until it’s back up again.
Inevitably your computer slows down. You try to open a website and it grinds to a halt, or read an email and it churns along sluggishly. A slow computer, in many ways, is worse than a broken one—or at least infinitely more frustrating.
Windows 10 (like its predecessor, Windows 8.1) comes with a hidden battery report feature that you can only access from the command line. The report provides detailed readouts on the usage, status, and health of your laptop’s battery. It can be an invaluable tool in making sure your system’s running smoothly and…
It’s a heart-wrenching moment when your web browser reports that it’s no longer connected to the internet. But there’s no reason to panic: We’ve distilled the troubleshooting process into five easy steps. Keep this list close by in case your internet suddenly breaks (or pass it on to friends and family the next time…
Just like Windows, Android has a special Safe Mode you can use if your device isn’t behaving as it should—all third-party apps are disabled, enabling you to see if your woes are being caused by one of those apps or something more fundamental that’s going on with your system. Here’s how to find it.
Word starting to wobble? Excel eating itself? PowerPoint playing up? If you’re having trouble with your Office apps, then launch them in a special stripped-down Safe Mode. Like Windows Safe Mode, it loads the software in its most basic configuration, enabling you to troubleshoot issues and hopefully identify what’s…
If you dived in the Windows 10 deep end, you might not have a smooth and seamless experience. Nowadays every piece of software seems to be a work-in-progress, and Microsoft’s newest operating system is no different.
Knowing the difference between HDMI and USB qualifies me as the local tech “expert,” so folks often invite me around to fix their computer problems. I’ll let you into a little secret, though: Most of the time, I’m not doing anything all that impressive or magical. Troubleshooting basic computer problems is actually…
By and large you should certainly be keeping Windows Updates switched on to download and install automatically. If a serious new threat should be uncovered, it's the best way of making sure that you're protected. However, there are occasions when applying a new update can cause problems, and here's how you can undo…
Every new piece of technology has a few bugs. The iPhone 6, when it comes out, will be no different. Apple has a stake in every step of its distribution chain, right up to the retail store. So when customers start returning faulty iPhone 6s, they'll set off a complex chain of forensic troubleshooters.
Relationships are hard. Especially when your partner inhabits a completely different realm of sentient existence that your frankly puny human mind could not be expected to fathom under any circumstance. The good news? You've got tech support.
Apple's rumored to announce a new iPhone next week, and some of you may be tempted to shell out for the newest one—especially if your old beater is acting slow, crashing, and generally misbehaving. Here are a few ways to speed it up so you can save a few bucks.
If you're having trouble accessing the internet on your computer today, it may be a DNS problem: Google's DNS servers are currently having issues. Luckily, changing your DNS is easy. Check out the post below for more information on what DNS is and how to change it on your computer.
Today, iTunes Match went down. Yesterday, it was iMessage and FaceTime. Since launching iCloud to the public on October 12th, 2011, Apple just hasn't been able to keep its cloud-based services airborne.
Instead of focusing only on your connection, Comcast's got a new service on deck that offers support for your laptop, gaming console, routers, and other equipment that contributes to your online experience. Xfinity Signature Support can be built into your monthly plan, or you can pay as you go. It's only available in…
The woman's husband later filed a similar report, claiming gypsies had broken into their home and replaced his fun-loving wife with a malevolent, paranoid harpy. Police advise citizens to remain on the lookout for the inevitable malaise of time.
There was a time when I was the family "tech guy." Assembling sounds systems and debugging computers was my household contribution. These days, however, I'm not sure I could pick an HDMI cable out of a box of snakes.
Here is a troubleshooting tip from me to you—stabbing random 15-year old girls on the street will not fix your internet connection. Unfortunately, this advice comes to late for one troubled Swedish Starcraft player.
Even though Windows 7 is a beta, which means there are a lot of bugs still present—some of which have angered us quite a bit during our time testing the OS. The good news is there are actually some things you can do on your own to avoid them or prevent other nastiness from occurring.