That was followed with an official statement from a Google Nest community specialist on the Google Nest help forums on Feb. 20 reiterating that the Nest team was aware of the issue and working on a resolution, but that users should continue to file feedback reports through the Google Home and Nest smart speakers, or through the Google Home mobile app.

Hey Everyone,

Apologize for the delayed response here. I know how annoying and challenging it can be to Our team is aware of this issue and are currently investigating for a fix not have such an important feature work properly. The team is aware of the issue and working on finding a solution.

In the mean time, please continue to send feedback via voice command by saying “Hey Google, send feedback”, and use the keywords “GHT3 Bluetooth IN keeps on disconnect”. To know more about sending feedback, please click this link.

@ James M: Appreciate your help on this thread.

I’ll make sure to get back on this thread once I got more information.



For the time being there’s not much users can do to fix the Bluetooth disconnect problem, aside from using Wi-Fi to stream, or playing music directly from online music services such as Spotify through the speakers themselves. Given that Bluetooth pairing is an advertised feature of Google’s smart speakers, hopefully the company will quickly fix the issue now that it has publicly acknowledged its existence.