An irate tipster notified us that the AOL call center in Jacksonville, Florida is shutting down and the company is cutting 1,200 employees this week. Why? Because the company has lost 3 million subscribers in the past year—a mere 800,000 in the past three months—and isn’t quite making the numbers, you know, to pay people.
They still have an India and Albuquerque call centers, but things are looking rough across the board. In another striking cost-saving move, AOL is also refraining from giving out free trial subscriptions—they’re still sending out some CDs, said the tipster, but not nearly as many as they used to—and going to charge folks immediately. Perhaps the AOLCD and/or AOL itself will also hit the dustbin of history?
