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Facebook Struggles to Stop Hate Speech and Will Continue to Do so, Employees Admitted

Screenshot: Gizmodo
Screenshot: Gizmodo

Some of these pages hard to read. (Like the rest of the leak, they’re photographs of Frances Haugen’s computer screen.) The above screenshot is from an internal employee post dated Sept. 2019. The author cites estimates from Facebook itself asserting the company only takes “action against approximately 2% of the hate speech on the platform,” adding that without “a major change in strategy,” that figure is unlikely to increase beyond 10-20% “in the short-medium term.” The author writes, “The content standards are very complicated and difficult to apply consistently… Hate Speech often involves very subtle nuance, and it is easy both to miss things and to have false positives.”