Toxicity Plagues Facebook, and Employees Say Its Monitoring Programs Can’t Keep up

Politically divisive content is Facebook’s biggest problem, the author of the post says, but—at least as of 2019—the company had few ways to handle it. Years were invested in trying to build a system that could detect toxic partisan content so its effects could be reduced, but there were multiple delays. “So far, the existing technology does not appear to meet the bar for monitoring, not to mention demotion,” the author says, referring to the process of moving posts down lower in the News Feed.