Internal Revenue Service
Man, you would think that a site as widely-used as the IRS would have somebody around to make sure the damn thing can be easily navigated? Try and find options to file your taxes for free on the site, and you’re suddenly jumping through hoops to find what you’re looking for. But that’s not all. Every end of the website feels like you’re trudging through a swamp to find the pertinent information so that you don’t end up getting a terse letter from the same agency somewhere down the line. Whoever finally figures out the damn IRS website should probably get a Presidential Medal of Freedom.
