Jeff Bezos Issues A Personal Apology for Kindle Debacle

PublishedJuly 23, 2009

We may earn a commission from links on this page.

Amazon CEO Jeff Bezos has released his own response to the Kindle book debacle. While his response comes a bit late, it seems genuine. Hopefully he really has taken all the criticism to heart and we never see a similar incident again.

Watch

Sean Gunn on Working With His Brother

view video

Sean Gunn on Working With His Brother | io9 Interview

Twitter Is Shifting Right | Future Tech

May 25, 2023

Bert Kreischer’s Secret Twitter Handle Was Ridiculous | Gizmodo Quiz

May 24, 2023

This is an apology for the way we previously handled illegally sold copies of 1984 and other novels on Kindle. Our "solution" to the problem was stupid, thoughtless, and painfully out of line with our principles. It is wholly self-inflicted, and we deserve the criticism we've received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission.
With deep apology to our customers,
Jeff Bezos
Founder & CEO
Amazon.com

[Amazon]