Maybe Sprint wasn't pulling inventory, but the rumors about the LG Rumor's shoddy firmware turn out to be, well, rooted in truth. Now you or your Rumor-owning loved ones can get a fast free upgrade: Either go Main Menu > Settings/Tools > Tools> Update Firmware, or get your sorry butt to a Sprint store and go to the back of the customer-service line. Message from Sprint: "While we have confidence in the quality of this device, we do encourage Rumor users to take advantage of this simple over-the-air upgrade." [Sprint]
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If you do a firmware update OTA, won't they charge you for a ridiculous amount of data? (unless you have a data plan.)
That must be why Sprint encourages it.