After raising nearly $300,000 on Indiegogo, the highly-anticipated US version of YotaPhone 2 is cancelled. We’ve confirmed that backers can’t get the US version with Yota Devices. What a bummer!

The unique smartphone design features dual LCD/e-ink displays. The global version of the YotaPhone 2 is still available, and backers can opt for that version or a refund. Sadly, the international version doesn’t have LTE, which sucks when you’re paying around $550 for the device.

Needless to say, some backers are none too happy:

In an email, Yota Devices confirmed that they will be issuing full refunds, or backers can choose to go with the international edition. The cancellation is reportedly due to unforeseen delays in production and distribution that are “insurmountable.” Seems like the typical rookie mistake that plagues crowdfunding campaigns. It’s a shame that another interesting idea with lots of public support has succumb to the poor planning of ambitious, and inexperienced manufacturers.

Here’s what happened according to Yota Devices’ full mea culpa:

What Happened:

The reason for our cancelled launch is due to unforeseen delays including both production and delivery of the North American variant of YotaPhone 2 from our manufacturer. This despite spending months finalizing and securing the deal to bring to life the North American variant of YotaPhone 2, and when we launched this campaign we were confident our supplier would be able to follow through with their commitment. This was a shock to everyone at Yota Devices, and our leadership team, including our CEO, met with the manufacturer last week in a last-ditch effort to find a solution but the logistics were insurmountable and the device would simply arrive too late. In turn, we believe that the likelihood of a severe delay in these shipments would have created a conflict with our international road map for 2016, leaving Indiegogo supporters behind when customers in other regions will be offered a newer, cheaper and better YotaPhone.

What Happens Now:

As a result of this situation, we have two proposed options for our loyal Indiegogo YotaPhone backers.

For those who are avid fans of our hardware and innovation, we offer you the option to receive an International version of YotaPhone 2 (YD201) in Black only. For those backers living outside of North America, this is the exact phone we already planned to send you. For those living in the US, this phone will work with major GSM carriers including AT&T and T-Mobile. The unfortunate situation is that it will remain locked to HSPA+ (3G/3G+) bands and will not be active on 4G/LTE.

For those of you who are not interested in the International YotaPhone 2, you’ll have the option to request a refund. We’re still figuring out the logistics for this, but the refunds will not be charged back to your credit card. We will instead send a reimbursement to you directly.

In the next week we’ll follow up separately with each of you to confirm your choice and share refund updates or shipping timelines based on your choice.