Skype went down last week! It was a harrowing 24 hours for VoIPers forced to scramble for a landline, and to make up for the trauma the company's apparently offering credit vouchers worth around 30 minutes of talk time in some parts of the world. Apparently Consumerist reader Marti received the following message from Skype's CEO:
As a valued customer of Skype, we would like to offer you a sincere apology and offer you our gratitude with a credit voucher worth a call of more than 30 minutes to a landline in some of our most popular countries, such as USA, UK, Germany, China, Japan. Or spend it however you like on Skype...
Those 30 minutes work out to about a dollar in real human money, but it's a nice gesture.
It's unclear at this point if every Skype user is getting the same deal (or any deal at all), but cheers to Skype for making good the only way realistically available to them. [Consumerist]