Amusing But Sad Video Shows Verizon Reps Misquoting Rates 93 Percent of the Time

Eyeless Writer called Verizon 56 times to ask two different data pricing questions: one about going over limits, another about roaming. A ridiculous 93 percent of reps answered at least one question incorrectly. But to be fair, these questions were beyond basic ones. Regardless, don't they have computers in front of them to cheat when they don't know the answer? [Eyeless Writer via BBG]