According to the CPSC, the US recall encompasses 1.9 million units, including the 1 million from the September recall. So how will Samsung get people to turn in their phones? Bribery.
Beginning Oct. 13 at 3pm EDT, Samsung says that Note 7 owners can:
- Exchange your current Galaxy Note7 for any Samsung smartphone and replacement of any Galaxy Note7 specific accessories with a refund of the price difference between devices
- Obtain a refund at your point of purchase
Additionally, Samsung says,
As a sign of our appreciation for your patience and loyalty, we are offering up to a $100 bill credit from select carrier or retail outlets if you exchange your Galaxy Note7 for another Samsung smartphone, less any incentive credits already received.
In other words, the company will give you a $100 credit on your bill as long as you get another Samsung phone.
Samsung was already offering a $25 credit back during the first recall, so if you already claimed that credit, you’ll just get another $75.
Oh, and if you don’t want to get a Samsung phone? Maybe you’re eyeing that new Google Pixel or an iPhone 7, well Samsung will still offer a $25 credit “from select carrier or retail outlets as a token of our appreciation and acknowledgement of your inconvenience.”
If you have a Galaxy Note 7, you need to power down the device and return it to the place you bought it from or your carrier store. You can also call Samsung at 1-844-365-6197 for direct assistance.
This isn’t a joke. Don’t be like this guy. Return your phone and get some cash for your trouble.