Frontier Airlines
Frontier has come in near the bottom of the list ever since Statista first included it in its survey back in 2015. The “ultra-low-cost” airline isn’t as low cost as it seems. You’ll pay onerous fees for things like carry-on bags, in-flight beverages, and choosing a seat. Frontier even charges you a fee for the luxury of booking your flight in the first place. If you buy your flight on the company’s website or over the phone, you’ll pay an extra $23 for the privilege. The only way to avoid that cost is to buy your ticket at the airport.
If you’re looking for fun, may I recommend the Frontier Airlines page on TripAdvisor, which includes glowing reviews such as “staff laughing at customer left outside in wheelchair” and “I should have read the reviews and not the price!”
