Verizon has been getting weasely with some of its customers in California who bought its Motorola v710 Bluetooth- capable phone on or before January 31, 2005. Preliminary approval of the settlement was granted in a California court for a class-action suit against the company because it didn't accurately tell prospective customers that its Bluetooth features weren't what they appeared to be. Verizon said the phone works with a PC but left out that part about how you can t wirelessly sync photos or contacts or any other files using Bluetooth. Small detail, Verizon.
Customers who fell for the scheme will have their choice of a $25 credit, the right to cancel the service without further fees along with a refund, or credit toward a new handset if they want to stay with Verizon. Sounds like a slap on the wrist to the telecom giant. Perhaps the company should be required to state, We Cripple Bluetooth on all its advertisements. When, oh when will this greedy, clueless company stop crippling Bluetooth? Verizon should be setting up a website to handle the class-action claims soon.
Verizon Settles with v710 Customers [Bluesurker]