• By Jason Chen
    Oct 8, 2009 9:20 PM 10,187
    read more: #warranty, #lenovowarranty, #lenovo, #ibm, #warranties, #warrantyservice, #service, #broken

    ThinkPad's $100 a Year Warranty Service is Actually Pretty Good

    Boing Boing Cory relates this tale using his $100/year global support service for his Lenovo laptop and actually liking what eventually happened. Wha??

    The Benjamin-a-year plan entitles the user to a service rep to come out next-day, no matter where on the planet you are—provided it's somewhere reasonable, we'd assume. The tech guy came by his office and fixed exactly what was wrong, basically doing an in-house call that Apple stores, even with their notoriously decent service, couldn't match. I mean, in-house? And they even ignored the fact that he put Linux on there instead of his original Vista?

    He does some caveats on his experience with IBM/Lenovo as a whole, and you can check that out over at BB. [BoingBoing]


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