Fandroids say that iPhones, Blackberries and Windows Phones are way too expensive. Anyone can buy a cheaper Android! Now a study covering 600,000 support calls has found that these cheap Androids are exactly that: Cheap. And cheap phones break.
According to this study by wireless service company WDS, hardware failures are more common in Android handsets than in the more expensive competition. Makes sense: The culprit is not Android itself, but Google’s OS licensing. Since it’s so easy to license Google’s OS, inexpensive phones are common. And inexpensive phones do not put as much of an emphasis on construction as expensive ones.
But the thing is, these are not cheapo phones from the developing world. The study’s 600,000 support calls come from Europe, North America, South Africa and Australia—primo mobile markets.
It makes sense: while top of the line, more expensive Android phones from Samsung or HTC are solid, the inexpensive phones that are helping Google take so much market share are also its Achilles Heel. According to WDS’ Tim Deluca-Smith: “At the moment, Android is a bit of the Wild West.” Giddyup. [Reuters via Telegraph]
