Comcast Appears to Be Injecting Browser Pop-Ups to Upsell Crappy Modem Deals

Comcast sneakily injecting pop-up ads into user’s browsers is one of the company’s older and shitter tactics. But using those unsolicited ads to push a modem you don’t need, paid for by a system that’s a hilarious ripoff? That’s just downright sleazy.

According to a report from Consumerist, Comcast targeted one particular user with letters, phone calls, and finally pop-up adverts for an upgraded modem, following changes to Comcast’s services in the area. The pop-ups claimed that the victim was missing out on a superior internet service thanks to his choice of modem:


Image credit: Consumerist

When the user (a software developer) called Comcast to ask what particular XFINITY benefits he was missing out on, the rep gave the run-around and couldn’t highlight anything specific.

Even if there are some benefits to a newer modem—more frequent software updates, or longer-term compatability down the line—injecting unsolicited code into user’s browsers has never proven to be a good idea. Worse, there isn’t any way on Comcast’s end to disable them.

Luckily, there are some simple technological workarounds for users: forcing your browser to use HTTPS with an extension (something that will make your browsing more secure anyhow) should prevent Comcast from getting its teeth into your webpages.



Share This Story

Get our newsletter