A Reddit post that reached the front page of the popular news aggregation site this week raised concerns that Comcast will give out its customer’s home addresses to anyone with their phone number, but it’s a half-truth at best.
For years, internet service providers have maintained that they support net neutrality while the industry spends hundreds of millions of dollars to destroy it. The big guys still make that claim while they fight efforts to enshrine the open web into law. Now, a Comcast exec has given us a little more clarity on what…
Since Republicans in Congress passed their sweeping, mind-bogglingly regressive tax legislation in December, people have wondered whether companies will use their tax windfalls on capital investments—also known as “spending money on doing business things, instead of hoarding it”—and how much of this new money would…
As city officials around the US continue to carve out incentives that might convince Amazon to build its new headquarters in their town, lawmakers in Oregon are having regrets about their own efforts to please Big Tech. A new bill there would repeal tax breaks that were intended to lure Google to deploy high-speed…
From the first interview Rylinda Rhodes had for a dispatch position at a Comcast center in Washington, D.C., something seemed off to her. The manager “in so many words made it clear it wasn’t the most professional environment,” she said, recalling that they had just fired some managers. But Rhodes took it as a…
Comcast has been embroiled in a legal battle since 2016 regarding potentially deceptive business practices surrounding its “Service Protection Plan”—a $6 a month program which covered almost nothing. But as an amended complaint recently filed by the Washington state attorney general alleges, Comcast didn’t just dupe…
Now that the Republican-controlled Federal Communications Commission has decided to toss a massive favor to their friends in the telecom industry and revoke open internet rules, there may soon be no regulatory barrier preventing ISPs from implementing paid prioritization schemes or outright blocking or censoring…
Comcast is once again under fire for injecting JavaScript code into websites its customers visit.
Net neutrality protections have not yet been repealed, but it seems that ISPs are already taking their sheep costumes off to reveal the wolves beneath. In a move that will make everyone say, “of course they did,” it seems that Comcast deleted its pledge to protect the open internet the day after the FCC announced its…
Staffers for Federal Communications Commission chair Ajit Pai, who has made rolling back Barack Obama-era rules on net neutrality one of the top priorities of his tenure, met with representatives from Comcast this week to hear them out on a plan to prevent states from issuing their own neutrality rules.
Lawmakers attending the Cleveland Republican National Convention where Donald Trump formally clinched the presidential nomination were able to ruminate about what they had done in a luxurious hideaway reportedly funded in part by Microsoft, Comcast, AT&T, Chevron, the Koch family, and Big Pharma.
Last month, internet service provider Cox began charging residential customers in Arizona, Louisiana, Nevada, and Oklahoma an extra $10 for every 50 gigabytes of data they use over 1 terabyte in a month, bringing the total number of states it charges caps for to 16. Cox’s moved matched other leaders in the industry…
The former owner of a small internet service provider in South Texas is suing Comcast, accusing the telecom giant of intentionally—or by way of its own negligence—destroying his business and seizing his customers.
According to pretty much everyone, we’re in the “golden age” of television. But new data shows a huge jump in people who are ready to ditch cable as well as disastrous satisfaction ratings for the industry. Despite investing $300 million in fixing its customer service problems, Comcast managed to sink another six…
A couple of weeks ago, it was discovered that a significant number of anti-net neutrality comments on the FCC’s website were being fraudulently attributed to real people. The pro-net neutrality advocacy group Fight for the Future proceeded to set up a website to raise awareness of the problem and collect more evidence…
FCC Chairman Ajit Pai has said that he wants to kill net neutrality because he believes it will somehow create more competition, which would be good for consumers. Let’s take a look at how the two biggest cable companies in America handle competition.
A week after FCC Chair Ajit Pai outlined his plan to kill net neutrality, the internet providers who support his proposal are spinning the effort harder than a 20-something at SoulCycle. The basic message from companies like Comcast and Verizon is this: “We don’t want to get rid of net neutrality and/or an open…
Just when you thought cell phone plans couldn’t get any more confusing, Comcast just announced its own wireless service: Xfinity Mobile.
Everybody wants faster internet. Instead of investing in better technology like fiber, however, providers like Comcast seem intent on trying to squeeze more out of their aging cable networks—and charging customers higher and higher fees for marginally better speeds. The latest example of this irksome trend comes from…
Hey, guys, guess what, big newsflash coming right up: Sometimes Comcast doesn’t tell the truth. The National Advertising Review Board (NARB) just ruled that the telecom behemoth can’t prove that it offers “America’s fastest internet” or the “fastest in-home wi-fi.” Because, well, these are not true statements.
