Last month, internet service provider Cox began charging residential customers in Arizona, Louisiana, Nevada, and Oklahoma an extra $10 for every 50 gigabytes of data they use over 1 terabyte in a month, bringing the total number of states it charges caps for to 16. Cox’s moved matched other leaders in the industry…
The former owner of a small internet service provider in South Texas is suing Comcast, accusing the telecom giant of intentionally—or by way of its own negligence—destroying his business and seizing his customers.
According to pretty much everyone, we’re in the “golden age” of television. But new data shows a huge jump in people who are ready to ditch cable as well as disastrous satisfaction ratings for the industry. Despite investing $300 million in fixing its customer service problems, Comcast managed to sink another six…
A couple of weeks ago, it was discovered that a significant number of anti-net neutrality comments on the FCC’s website were being fraudulently attributed to real people. The pro-net neutrality advocacy group Fight for the Future proceeded to set up a website to raise awareness of the problem and collect more evidence…
FCC Chairman Ajit Pai has said that he wants to kill net neutrality because he believes it will somehow create more competition, which would be good for consumers. Let’s take a look at how the two biggest cable companies in America handle competition.
A week after FCC Chair Ajit Pai outlined his plan to kill net neutrality, the internet providers who support his proposal are spinning the effort harder than a 20-something at SoulCycle. The basic message from companies like Comcast and Verizon is this: “We don’t want to get rid of net neutrality and/or an open…
Just when you thought cell phone plans couldn’t get any more confusing, Comcast just announced its own wireless service: Xfinity Mobile.
Everybody wants faster internet. Instead of investing in better technology like fiber, however, providers like Comcast seem intent on trying to squeeze more out of their aging cable networks—and charging customers higher and higher fees for marginally better speeds. The latest example of this irksome trend comes from…
Hey, guys, guess what, big newsflash coming right up: Sometimes Comcast doesn’t tell the truth. The National Advertising Review Board (NARB) just ruled that the telecom behemoth can’t prove that it offers “America’s fastest internet” or the “fastest in-home wi-fi.” Because, well, these are not true statements.
President Donald Trump’s new press secretary, Sean Spicer, opened his relationship with the White House press corps over the weekend with a flurry of condemnations for the “deliberately false,” “reckless,” and “shameful and wrong” reporting on the president’s first 24 hours in office. “We’re going to hold the press…
Ask Mark Zuckerberg, and he’ll tell you “Facebook is not a media company.” So it’s especially peculiar that the company is now talking to video producers and TV studios about licensing shows, according to a new Recode report.
Driving during winter is dangerous. Tires don’t grip on wet, icy roads, and all too often drivers get unwanted lessons in Newtonian physics. These Comcast repair trucks don’t seem to really care about physics, and may have caused at least a half-dozen wrecks on one stretch of road. Even worse, these Indianapolis-area…
The Federal Communications Commission (FCC) just voted 3-2 to stop internet service providers from sharing your personal data with third parties, like location data or browsing history, without your explicit consent.
In a win for frustrated Comcast customers everywhere, the FCC has ordered the vampiric media conglomerate to cough up $2.3 million—“the largest civil penalty assessed from a cable operator”— for sketchy billing practices.
Comcast must be getting bored with its natural monopoly over cable and internet service because it’s launching a new wireless service in partnership with Verizon.
In January, the Federal Communications Commission unveiled an ambitious proposal that would free consumers from their annoying, clunky and expensive set-top boxes. The FCC has since revised their proposal at the behest of cable companies, but the core principal, that cable companies should make it so third party…
Comcast has logged yet another tally in the competition for Shittiest Company In Existence.
Comcast and Netflix are like David and Goliath, Ali and Frazier, Pepsi and Coke. They’re both great in their own right, but they have to compete against each other in order to reach their greatest potential. Now, after more than five years of legal punch-ups and backhanded business deals, Netflix and Comcast are…
In trial markets around the country Comcast inflicts a 300GB data cap onto customers. Complaints about these caps have increased from general outrage to borderline paranoia. Now, Comcast is now addressing the controversy… with yet another data cap.
Comcast is in talks to buy DreamWorks for over $3 billion according to a new report by the Wall Street Journal.
