Vote 2020 graphic
Everything you need to know about and expect during
the most important election of our lifetimes

I Was Mugged by the Xbox 360 Video Store

This image was lost some time after publication, but you can still view it here.
This image was lost some time after publication, but you can still view it here.

Here's more hands on experience with the Xbox 360 Video Store, 24 hours after its launch.

Speeds Should Get Better...Maybe: The system is getting hammered, and downloads are going slug-slow, or failing all together. The service stopped my movie download half way, and wouldn't download more unless I bought it again. Then I tried buying an HD movie, which failed, but took my cash anyhow (see image)


If the system knows it took my money without showing me what it had to show me, don't you think you should give me a refund?

Other things I've learned:

•You can't FF or Skip Chapters in a movie until its completely downloaded.

•Also, downloaded movies can't be re-downloaded, even within your rental period.

•You can't download movies on other machines if you're within your grace period, either.


•There are no movie menus, ala DVD.

Xbox 360 Video Store FAQ [Gizmodo]

Share This Story

Get our newsletter


I actually had a similar problem. I downloaded poseiden (HD) to my 360 and it didn't show up in the video menu. So it let me re-download it, and it still didn't show up. So when I looked in the harddrive to delete media from the hard drive, it said that it was an 'incomplete video' but it was the size that the video should be.

So... is it coencidental that they would introduce something like this during a holiday weekend? I mean, it would make sense to introduce a buggy video store to the masses just when everyones minds are more focused on turkey goodness and pumpkin pie. No biggy though, I'm sure that after a good 2 hours on the phone with microsoft support, they'll be happy to refund me. :)