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Pepper was a novelty, not a necessity

SoftBank Corp’s humanoid robots Pepper (white) and Boston Dynamics’ robots SPOT (yellow) dance and sing before the Nippon Professional Baseball league match between SoftBank Hawks and Rakuten Golden Eagles in Fukuoka on July 10, 2020.
SoftBank Corp’s humanoid robots Pepper (white) and Boston Dynamics’ robots SPOT (yellow) dance and sing before the Nippon Professional Baseball league match between SoftBank Hawks and Rakuten Golden Eagles in Fukuoka on July 10, 2020. Photo: STR/JIJI press/AFP (Getty Images)

Ultimately, Pepper was a novelty that showed up at sports games and conventions. But it’s tough to build a large and profitable robotics business on that kind of novelty.