Samsung Behold II Owners May Sue Over Android 2.0 Snub

Samsung Behold II Owners May Sue Over Android 2.0 Snub

In November of 2009, Samsung put a video up on YouTube that didn't promise the moon—it just promised Android 2.0 for Behold II owners. But now that Samsung's reneged, it looks like it's time to lawyer up. UPDATED:

While Google continues to roll out Android updates—they're all the way up to 2.2—the Behold II has been stuck on 1.5 since the phone's release. And according to Samsung technical support, it'll stay stuck there forever:

"Dear Matthew,
Thank you for your inquiry. The SGH-T939 will never qualify for the Android 2X update.

Your continued interest in Samsung products is appreciated.

Sincerely,

Technical Support"

More daunting than any potential legal action—which at this point is limited to a sad online petition asking for a refund, update, or replacement—is the persistent problem of Android fragmentation that the Behold II's woes bring into sharp relief.

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Google's Android chief Andy Rubin spoke with Matt about that exact problem last week, although unfortunately there don't seem to be any ready answers on the horizon. Other, maybe, than not buying such a hideous phone to begin with.

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UPDATE: Samsung sent us the following statement, confirming that 2.0 will never happen for the Behold II:

Samsung Mobile and T-Mobile USA are planning to update the Behold II to Android 1.6 which provides access to Google Maps Navigation, Google Voice Search capability and quick search box for Android. The update will also supply additional benefits including Swype, an improved Media Player, updated core Android applications and improved Bluetooth capabilities. However, the Behold II is not upgradeable beyond Android 1.6.

Enjoy your 1.6 consolation prize, friends. Time to pick up the pace on that petition. [Android Headlines via Engadget]

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DISCUSSION

beyondthetech
BeyondtheTech

Booya! I guess that heated debate I started on the last "Android update news" blog entry solidifies my position on why Android users will suffer a similar fate of those on RIM and Windows Mobile devices: [gizmodo.com]

Funny how all the Apple haters came out and used a 3-year-old device not getting the OS 4.0 update as rebuttal.

The Behold II is only six months old, and already Samsung is calling it obsolete.

Then again, Samsung has been notorious of throwing out products to the wind, never touching it again.

Check out my perspective on Samsung FOUR YEARS AGO when they shafted their customers who bought Windows Mobile phones and their MP3 players: [msmobiles.com]

I feel like I'm the only sane person in the room, screaming out to everyone and giving myself a facepalm whenever I see an article like this.

PLEASE, PEOPLE. STOP BUYING SAMSUNG PRODUCTS. IT'S AS SIMPLE AS THAT.