Samsung Hit With Class Action Lawsuit Over Note 7 Debacle

Illustration for article titled Samsung Hit With Class Action Lawsuit Over Note 7 Debacle

Three Galaxy Note 7 owners have filed a class-action lawsuit against Samsung in New Jersey. The lawsuit comes one week after Samsung officially recalled its Note 7 smartphone and ended production worldwide.

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The suit isn’t about physical injury or property damage. Instead it alleges “economic injuries” caused by the recall.

The plaintiffs in this case allege that because of how long it took for Samsung to roll out its first recall, and the initial confusion regarding the exchange policy, they were charged “monthly device charges and monthly plan charges” for an unusable phone that could not be exchanged.

Rich McCune, one of the lawyers in this lawsuit told Motherboard:

“Samsung has agreed to recall and reimburse the cost of the device, but their customers have had to continue to pay on their data and voice plans during the time they had to make their device inoperative until they received their replacement device. That is the loss that the case is focused on.”

Samsung Complaint by Christina Warren on Scribd

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We’ve reached out to Samsung for comment and will update when we hear back.

[Motherboard]

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Christina is a senior writer at Gizmodo.

DISCUSSION

This was only a matter of time. Their vague $25 bill credit definitely isn’t enough to cover the pain in the ass dealing with the local T-Mobile store has been. Once to return Note 7 #1, once to pick up a replacement S7 (they didn’t have the spares program in place when I returned my Note). Then again to return the S7 (couldn’t get a new Note till the S7 was off my account). Then again to get the new Note 7, and then again to return it. All in all I spent around 8 hours in the store. My T-Mobile account has all the phones still listed as active, and no credit has shown up. PLUS, I’ve been charged the EIP monthly rate for each device.